61
fair
ZARA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
268 Reports
268 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
92 Reports
92 Reports
User Feedback
26%
iOS
92 Reports
92 Reports
74%
Android
268 Reports
268 Reports
ZARA - Latest Quality Issues
iOS
May 8, 2024
Cargo
I am thinking of changing the cargo companies because they say that I have paid the shipping fee and there is no delivery to the address I am in
iOS
May 9, 2024
Subheadings and Filtering
With the last update, you have removed the bestseller subtitle. That was the section I looked at the most. The filtering part, on the other hand, is weak from the beginning. The newest, increasing price, decreasing price, these are important filter options. Please update these originally. You did not give feedback to the comments here, you are a corporate company. :(
Android
May 9, 2024
It lacks presentation on all sides for some products
iOS
May 9, 2024
so disgusting
How can such an advertisement be initiated? Who supports zara is also a very special case. nauseating. 🇹🇷🤝🇵🇸
iOS
May 9, 2024
massacre
It keeps crashing, it's hard to do anything through the app, from the product review, not to mention the order. Time and time again, it freezes and needs to be reset, after which it returns to the home screen. In a word, a massacre, it didn't happen in the past
Android
May 9, 2024
The two missing stars are only due to the lack of delivery service in the Democratic Republic of Congo (DRC). We ask that arrangements be made for those of us who wish to order items without having to go through another country for delivery. Thank you.
Android
May 10, 2024
The app is little bit slow
Android
May 10, 2024
Zara online returns don't work, they don't give you your money back. They say they didn't get the package
Android
May 10, 2024
The "quick buy" option doesn't work in the Zara Canarias app. When you want to add a product to the cart, the "add" button overlaps with the "view measurements" button, making it impossible to make the purchase.
ZARA - Product Description
Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. Woman: You will find the following categories of clothing and accessories available for women at Zara: - Shirts - T-shirt/Bodysuits - Tops - Sweatshirts - Skirts - Pants - Jeans - Shorts - Coats - Shoes - Bags - Swimwear - Accessories - Lingerie - Beauty - Fragrances - Basics - Complete Looks - Suits Man: The Zara collection for men includes: - Basics - Pants - Cargo/Parachute - Jeans - Jackets/Overshirts - Sweatshirts - T-shirts - Shirts - Polos - Shorts - Sweaters/Cardigans - Suits - Overcoats - Sportcoats/Blazers - Shoes - Bags/Backpacks - Accessories - Fragrances Kids: A selection of clothing, accessories, and shoes for: - Girl: 6-14 years - Boy: 6-14 years - Baby Girl: 9 months-6 years - Baby Boy: 9 months-6 years - Newborn: 0-12 months The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. Other features of the Zara app are: - Favorites: use your favorites list to save all the clothing and accessories that you like. - Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. - Locate the Zara store nearest you. - Activate notifications and receive information about new arrivals, releases, special collections... Store mode - Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. Zara QR: Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orders in the store.
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