59
fair

Zelle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
802 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
101 Reports
User Feedback
11%
iOS
101 Reports
89%
Android
802 Reports
Zelle - Latest Quality Issues
Android
May 10, 2024
same says logged out for inactivity not working.
Android
May 10, 2024
I really like the app once your able to gain access which is virtually impossible bc they permanently lock you out then you have to call their support yada yada yada. Just have us do that to begin with. Rather than have us sign up in the app in hopes of an easy registration. The reason most of us sign up is bc we need access to money right then and the person sending trust no other ways in sending. But it's never easy there are always roadblocks when you need your money fast. Good luck!
Android
May 10, 2024
It use to be good but more and people are using this as a scam platform. Yes they give you their legal disclaimer but you can't report a scammer and customer service will refer you to you bank and give you a go around. You can file a claim but more than not there won't be any help much less investigation.
Android
May 10, 2024
Wont even let me make an account
Android
May 10, 2024
I can't get Zelle
Android
May 10, 2024
Very nice woman tipped me at work, but app keeps saying "uh oh a problem occured" and it won't state exactly what problem and after retrying to make my account a 3rd time, I gave up. Don't think I'll ever give it a chance again
Android
May 10, 2024
Absolutely garbage. FRAUDULENTLY CHARGED MY DEBIT CARD.
Android
May 10, 2024
I never used the app; just the service, and without hitting any of the limits Zelle suddenly started refusing all my transactions. I called them several times, and have only gotten the run around. Every time they said I needed to call my bank. I called my bank and every time they told me I needed to call Zelle. Zelle has ruined a great opportunity for my LLC with their lack of customer service and complete disregard for their customers companies.
Android
May 10, 2024
Cant send 😅
Zelle - Product Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution.
Zelle. This is how money moves®.
Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply).
GET STARTED:
1.	Download the Zelle app.
2.	Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 
3.	Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*.
4.	Choose a person to pay, or request money from, by entering their U.S. mobile number or email address.
5.	Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. 

*Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password.

Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC

You must have a bank account in the U.S. to use Zelle.
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