65
fair
Zenith Bank eaZymoney | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
144 Reports
144 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
18 Reports
18 Reports
User Feedback
11%
iOS
18 Reports
18 Reports
89%
Android
144 Reports
144 Reports
Zenith Bank eaZymoney - Latest Quality Issues
iOS
May 7, 2024
Update
Did I make a mistake updating bank app because why can't i open the app at all It's not even loading Why please
Android
May 7, 2024
I'm about to make transaction from the mobile app, OTP send for verification but didn't receive OTP on my mobile number and my email to continue the transaction, so annoying, pls make sure you fix it ASAP.
Android
May 7, 2024
The new update is not working well. Aside the fact that hardware token doesn't work, mobile token takes ages to arrive and sometimes doesn't come at all. My aged aunty and uncle can't use their app anylonger since the new update which is not aged-friendly. You guys better look for alternatives.
Android
May 7, 2024
App can't open very useless in general
Android
May 7, 2024
it's too slow honestly
iOS
May 7, 2024
😭
I can't open this app in my phone now 😭
iOS
May 9, 2024
Y can’t I open this app
Y can't I open this app
iOS
May 9, 2024
The worst bank and app
Can I give minus 5 star.. why would you update the app to require OTP for authorization and don't send OTP when needed ? Is that supposed to be a joke or lack of process??. Only for me to get the OTP an hour later and it has expired before message delivery time. Text message says otp expiring by 11:43 and I'm getting the message by 12:27. You guys are clowning big time and I'm so frustrated with the entire process.
Android
May 10, 2024
This app is just so frustrating. 95 percent of the times I try to login it always says 'an error occurred please try again later' . Please fix it because there are times I have to make transactions due to emergencies. Other than that the app is nice.
Zenith Bank eaZymoney - Product Description
Make your life experiences simpler and stay in control with Zenith Mobile Banking app. Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes). How do I Register? To register, simply download the app and select any of the three (3) registration options 1. With Hardware Token a) Enter Account number and Continue b) Click Hardware Token c) Enter the Token from the device and Token PIN • Create and confirm Password (six digits) • Create and confirm Mobile PIN (four digits) • Click on Submit (Operation Successful) d) The user is required to enter Account Number and Password to log on. 2. With Card a) Enters Account Number and Continue b) Select Card c) Enter the Last Six Digits of the Card and Card Pin • Create and Confirm Password (six digits) • Create and Confirm Mobile PIN (four digits) • Clicks on Submit (Operation Successful) d) The user is required to enter Account Number and Password to log on to the App. 3. Branch Activation Note: • Registration is one time • To Add New Device, user should simply login with Account Number and Password, System will prompt for Device Registration. • Customer can authorize with Token or Card Details. • Users can add up to 3 Devices. Some features of Zenith Mobile Banking are: a) Overview: view all accounts (current, savings, fixed deposit, Domiciliary etc.) • Account balance • Account History • Search b) Transfers • Transfer History • Own Account Transfer • Zenith account Transfer • Other Banks Transfer • Foreign Transfer • Open Account for Beneficiary c) Data Bundles d) Airtime Recharge e) Bills payment • Zenith Billers • Quickteller Merchants f) QR Payments g) Scheduled Payments • Transfers • Airtime Payment • Bills Payment h) Cards • Card Settlement • Activate / Deactivate Card • Card Dispense Manager i) Cheques • Request Cheque Book • Confirm Cheque • Stop Cheque • Verify Cheque Status • Bank Draft j) Travel and Leisure • Travelstart • Dubai Visa k) Bank Services • My Bank Statement l) Message *These are messages sent to the customer by the bank* m) Settings • Manage Beneficiaries • Customize eaZylinks • Change Authorization • Change Password • Change PIN • Reset PIN • Transfer Limits • Hide Account • Show Account • My Devices • My BVN • Update KYC n) Zenith Near Me o) Sign Out
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