58
fair

Zepp (formerly Amazfit) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Health & Fitness
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Android unitQ Score
Android User Feedback
95%
Android
4506 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
255 Reports
User Feedback
5%
iOS
255 Reports
95%
Android
4506 Reports
Zepp (formerly Amazfit) - Latest Quality Issues
Android
May 10, 2024
The app works well. On the other hand, I take away some stars because I find the number of incentives to pay just indecent.
Android
May 10, 2024
I can't make the purchase of whatface, it always gives an error and it says "product not available for purchase"
Android
May 10, 2024
Bluetooth calls have not been possible with my Cheetah Pro for weeks. Always error message that the pairing of the Bluetooth connection would have failed even though the watch is connected. Despite updates to the app and feedback already given twice in the app, nothing changes. Really annoying, because I've often used the function to quickly answer calls when I'm running with my son. Please finally fix it again! Then there are also 5 stars with the Pro.
Android
May 10, 2024
Previously, in the app, right next to PAI points, you could see your fitness age. Now, unfortunately, it is not there, or it is so hidden that I do not see it. Please reply
Android
May 11, 2024
It takes a long time to load activities in Strava
Android
May 11, 2024
A very terrible application is constantly updated, and sometimes, you have to wait for it to finish its actions just to set the alarm for another time.
Android
May 11, 2024
After updating the application, the Watch constantly falls off the phone, receives calls, but does not write the name of the subscriber, just an unknown number.
Android
May 11, 2024
Need improvement in: 1. Step counter that not accurate. 2. Sync problem with calendar app. It is always not syn with my calendar app. 3. Walking exercise detection is not accurate. Experienced while driving in tractor through bumpy road, it detected fake steps while drove the tractor.
Android
May 11, 2024
The cycling log trajectory is interrupted in the middle every time Even if you give improvement feedback, there is no reply
Zepp (formerly Amazfit) - Product Description
By building a professional management platform for your personal health data, Zepp aims to bringing its digital health management solution to our customers around the globe.

The main features of Zepp include:

[ Sleep for greater health all around]: Zepp Aura helps you be your best. Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you.(available in U.S and in select countries or regions in Europe.)

[ Health data display ]: Zepp records data relevant to your physical condition such as steps taken, sleep hours, heart rate, calories burned, ECG, and SpO2, while also provides you with professional interpretations over these data;

[ Exercise data analysis ]: Zepp is also able to record while you exercise, and will display various data, including a detailed route and various exercise data analysis afterwards;

[ Smart device management assistant] : Zepp can be used to manage the settings for Zepp and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others.

The following permissions are required for the app service. 

Required permissions:
- None

Optional permissions:
- Physical activity: Used to count your steps.
- Location: Used to collect your location data for using the trackers (exercises & steps),  to display a route map for exercise, and to display the weather.
- Storage(Files and Media): Used to import/export your exercise data,save exercise photos.
- Phone, Contacts, SMS, call log:Used for call reminder, call rejection and information display on your device.
- Camera: Used to scan QR codes when you add friends and bind device.
- Calendar:Used to sync and remind events on your device.
- Nearby Device:User discovery and binding of devices and data synchronization between apps and devices.

Note: App can be used even if you do not grant optional permissions.

Zepp Aura Premium:

You can subscribe to Zepp Aura Premium, choosing from the following plans:
- 1 month
- 12 months
- Available in the following countries or regions:  Albania, Belarus, Iceland, Bosnia and Herzegovina, Moldova, Norway, Switzerland, Serbia, Turkey, Ukraine, United Kingdom (UK), Germany, Spain, Italy, Ireland, Croatia, France, Portugal, Hungary, Slovakia, Austria, Greece, Sweden, Belgium, Netherlands, Bulgaria, Romania, Malta, Lithuania, Slovenia, Estonia, Latvia, Cyprus, Denmark, Finland, Luxembourg, Poland, Czech Republic (Czechia)
The subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.
Payment will be charged to your iTunes account at confirmation of purchase.
Account will be charged for renewal within 24 hours of the end of the current period, and the cost of the renewal will be provided.
You can manage auto-renewal in your Itunes account settings.
The unused portion of the free trail is forfeited after purchase.
Subscription Service Terms & Conditions: https://upload-cdn.zepp.com/tposts/5845154

This App version supports using Apple Healthkit within app.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

If you have any comments or suggestions on Zepp, please submit your feedback in the app. We read each feedback carefully and will communicate with you sincerely.
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