Quality degradation at Advance Auto Parts  
Users report higher volume of Quality Issues than usual
72
good

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
123 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
19 Reports
User Feedback
13%
iOS
19 Reports
87%
Android
123 Reports
Advance Auto Parts - Latest Quality Issues
Android
May 11, 2024
Amazing I cannot sign up on app. Says I need Zip code for address. I input correct 5# and app says error, Req field. Grayed out sign up. I add +4 and it says invalid state. IDK but effed up bug. I was trying to add my car so I can filter results like AutoZone does... Guess I'll travel to next town cause it's easier. I imagine I probably have acct. I just don't remember & app is not helping just causing Stress! Cause a car in repair need isn't stressful enough!
Android
May 11, 2024
no option to not pay the core when you will be bringing the core with you
Android
May 12, 2024
Used to love this app now. Every time I open it it says this is frustrating and they're working hard to get it back up and running and I have to uninstall and reinstall the app just to be able to get into it every time
Android
May 13, 2024
Nicely updated! Speed Points display $amt to obtain the next level and it appears that they update now! I'm trying not to be too aggressively critical... But here is why only 4. If I put the full address of the store i use in the selected parts availability. it doesn't show the store at all.. not "not available" just not a store. I live practically next door, yep..There's still a store there. So i go to settings and put in the address and it finds the store and i save it, and yay! 1mi not 40mi
Android
May 15, 2024
a lot of latency.... A LOT!!!!! What a joke. My device does not have any other issues with other apps. Blame should not be shifted when the clear issue is your application.
Android
May 15, 2024
used to be able to look up old receipts/purchases online through the App for warranty coverage going back for as far as could search. No longer. :(
iOS
May 15, 2024
Discount
Sent me a 15% off and it would only take off 10% at check out.
iOS
May 16, 2024
Why bother?
The prices on their website are cheaper than on the app. Triple checked it, correct store is selected, part number copy and pasted, brake rotors on the website are $60, $64 on the app. 🤡
Android
May 16, 2024
The app takes forever to load anything and the app seems a bit unstable but it works okay
Advance Auto Parts - Product Description
Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. 


Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.


SHOP FASTER AND SMARTER 
- Save vehicles to easily find parts that fit. 
- Quickly check availability for pickup or delivery. 
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Securely save credit/debit cards to your account for faster checkout.
- Scan a product bar code to easily see product details, reviews, and order.
- See our product recommendations and make sure you have what you need to complete your project.
- Get everything you need for oil changes at a great price with our Oil Change Bundles
- Order with ease! 


MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. 
- Check your member status. 
- View and redeem rewards.
- Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
- Enter receipts to get credit for store or guest purchases.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! 


VIEW YOUR ORDERS 
- Sign in to view your online order history.
- View your current order status on the Home screen.


FIND A STORE NEAR YOU 
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. 
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. 


EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine


CONTACT US FOR CUSTOMER SUPPORT 
- Contact Customer Care to get help with your order. 


Download now and start shopping for the parts you need. 


You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.
Want to improve your unitQ Score by 20% within 30 days?
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