58
fair
Airbnb | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
2428 Reports
2428 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
390 Reports
390 Reports
User Feedback
14%
iOS
390 Reports
390 Reports
86%
Android
2428 Reports
2428 Reports
Airbnb - Latest Quality Issues
iOS
May 16, 2024
Useful AppBut Calendar and search needs work
Given the Air BnB bods are constantly tinkering and messing about with things in the app that work fine. You'd think they could solve the actual problems 😂 When hosting ie: It's now damn near impossible to try and change availability or pricing on the calendar a pop up window gets in the way of this. Also hard to highlight selected dates for change. There is so much info guests are overwhelmed and often miss the essential points re: a listing. ie: You can indicate accommodation not suitable for infants under 2 on the listing but it's tucked away in the safety section and doesn't transfer to the algorithm so people ask to book a room then are upset when told not suitable for tinys. It would be logical to allow people to enter their specific needs when searching and only be shown accommodation that ticks all their boxes. When travelling In a search I'm often shown accommodation miles away from the area I'd like to stay Say I enter a specific town, the initial search will show me accommodation in the county it could be 7, 15,30, miles away from my choice destination, I have to go deeper and use the map to see that in fact there is availability in the area I want.
Android
May 16, 2024
They don't advise or give help
Android
May 16, 2024
An unhappy platform, they closed our account, scammed us with money and prioritized tourists over accommodation. Don't work with this, you'll regret it.
Android
May 16, 2024
You are looking for 2 rooms and are always offered double rooms, incredibly helpful...... not! If I'm looking for 2 rooms, I also want 2 rooms, but seems to be incomprehensible to Airbnb's app.
Android
May 16, 2024
Slowly the app is really getting on my nerves. So much for booking something here and there. First of all, it took 18 hours and several attempts until the personnel could be confirmed. That was enough for the 1st booking. For a few days later, the 2nd apartment for the city trip was needed. You should then write a story to the lady why you rent her apartment and for the 3rd apartment you had to upload a profile picture. At some point it's enough.
Android
May 16, 2024
Verification with an ID card is simply more difficult than with banks. Really a bad app. Not recommended, only makes you aggressive.
Android
May 16, 2024
Apple asks for too much personal information, photo, ID card
Android
May 16, 2024
Lots of things don't work properly for hosts on this app. They say they've fixed the errors but they soon occur again
Android
May 17, 2024
All these airbnbs are over priced along with 250 dollar cleaning fees up to 80 dollar airbnb fee why would I rent a single day when hotels cost less your paying over 500 for a night
Airbnb - Product Description
FIND YOUR PERFECT STAY WITH AIRBNB CATEGORIES Explore our curated collections of homes chosen for their style, location, or nearby activities. Whether you’re looking for a cozy cabin with views or apartments by the beach, Airbnb Categories helps you find places to stay that are right for your trip. CUSTOMIZE YOUR SEARCH WITH 100+ FILTERS Narrow down your choices easily with filters that help you book homes that meet your needs. Search by certain amenities, like pools and fireplaces, or filter for confirmed accessibility features, like step-free bedroom access. MANAGE ALL YOUR TRAVEL DETAILS EASILY The Airbnb app keeps all your essential trip info in one convenient place, so you can quickly revisit or share your travel details with others. You’re also able to chat with your Host and receive up-to-the-minute booking updates, making it easier to get there, get inside, and get connected to wifi. TRY FUN EXPERIENCES LED BY LOCALS Airbnb Experiences are fun activities led by Hosts. They’re a great way to immerse yourself in a new place with a local expert as your guide. Browse both in-person and online options, whether you want an Experience that gets you out and about or one you can enjoy from the comfort of your couch. Book, save, or share your favorites—all with the Airbnb app. IT’S NEVER BEEN EASIER TO AIRBNB YOUR HOME As a new Host, Airbnb Setup matches you with an experienced Superhost in your area who’ll provide one-to-one help from your first question to your first booking—by phone, video call, or chat. You’ll also have one-tap access to Community Support agents to guide you through anything from account issues to billing support.
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