Quality degradation at Air France - Book a flight  
Users report higher volume of Quality Issues than usual
46
poor

Air France - Book a flight | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
68%
Android
265 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
124 Reports
User Feedback
32%
iOS
124 Reports
68%
Android
265 Reports
Air France - Book a flight - Latest Quality Issues
Android
May 14, 2024
Nullity, false passport info. forced to pay to have 2 contiguous seats. American prices, plus it's a Boeing. As a Texan friend said, Air France Air Chance. ! null site... it is enough to cry!
iOS
May 14, 2024
Bad user experience
In-intuitive experience, issues while checking out, phantom CTAS where you cannot click. You are getting an error where filling out fields - and you do not know why. Need to restart the process again
iOS
May 15, 2024
nobody
Impossible to choose your seat or do anything, the application is really very badly designed
iOS
May 15, 2024
Flight with a small dog
Excessive price for small animals in a small bag and which do not move under the passenger seat: 140 euros more expensive than a passenger seat! Too bad there is no competition
iOS
May 15, 2024
Af starts making fun of the world
The whole app is made to prevent you from accessing basic functions for free
iOS
May 15, 2024
David
Your systems customer support are awful. I'm finished flying with you.
iOS
May 16, 2024
Very painful check-in
The registration on this site is very badly done, especially the way of giving one's date of birth is absolutely unbearable
iOS
May 16, 2024
To be avoided when booking a flight!
Price difference between the website and the app. On the application the price of the desired flight is more expensive, I came back to the site. So a good application but not to book a flight!! Useless
Android
May 16, 2024
couldn't check in in app. could on pc, but had to rescan passport and reenter all data. useless app.
Air France - Book a flight - Product Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey.





From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.





BOOK A FLIGHT

Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. 




OBTAIN YOUR BOARDING PASS

Check in, select your seat, and obtain your boarding pass directly in the app.




STAY INFORMED

Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.




MANAGE YOUR BOOKING

Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.



ENHANCE YOUR TRAVEL EXPERIENCE

Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).



A SPECIAL SERVICE FOR YOUR CHILD

Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.



ACCESS YOUR FLYING BLUE ACCOUNT

Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
Want to improve your unitQ Score by 20% within 30 days?
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