69
fair

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
306 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
58 Reports
User Feedback
16%
iOS
58 Reports
84%
Android
306 Reports
Allstate® Mobile - Latest Quality Issues
Android
May 15, 2024
I take at least 6 trips a day, and it may record 1. I've done all the troubleshooting, restarted the app, and checked diagnostic settings. Says that it's all good but still doesn't record. Very frustrating. Especially since I need 50 trips in a month....
Android
May 15, 2024
Since latest update, system will not save my edited trips from Driver to any other option.
Android
May 15, 2024
To complicated
Android
May 15, 2024
So far the app is working about half the time.
Android
May 15, 2024
Scum of insurance, doubling payments for no reason
Android
May 16, 2024
Still trying to figure this app out. I hate this mess! Please mail me my insurance card!
Android
May 16, 2024
I have a phone issue. Do not mess with my ability to use the phone under emergency conditions. I have elderly parents, I'll drop Drivewise so fast. Another issue is that Allstate had me driving on days that my car was parked.. sometimes a week at a time.
Android
May 16, 2024
My App is not letting me edit my trips to show when I'm a passenger. I'm also about to be on a long flight. I need to be able to update since I'll be on my phone & don't want it to affect my discount. My app also isn't giving me any opportunity to update it either.
Android
May 16, 2024
Does not give me my amount
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
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