Quality degradation at Amazon Shopping  
Users report higher volume of Quality Issues than usual
50
poor

Amazon Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
4796 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
1028 Reports
User Feedback
18%
iOS
1028 Reports
82%
Android
4796 Reports
Amazon Shopping - Latest Quality Issues
Android
May 17, 2024
If anyone can tell me how do i use Amazon shopping on a preown phone that used amazon shopping before. I cannot uninstall to reinstall, it did not let me sign in my account, mesages for OTP did not get trough. Customer service doesn't help much the sign in procedure is a turning around on same steps without any alternatives. I can go to any other accounts, phone service provider, hydro, the bank, whatever, but Amazon is "special".
Android
May 17, 2024
The price fluctuates every day, so I have to check it all the time and buy it, but when I bought it because it was cheaper, I got a message that there was a delivery problem and I could not deliver it, and when I asked you to buy it again, the price tripled up. The order could not be canceled from here, so I called the customer center. If I left it unattended, I couldn't cancel it, so the product didn't go back and I didn't get a refund. You have to be careful.
Android
May 17, 2024
When there is an overseas shipment, the name and address are automatically converted to romaji, but even if the mistake is corrected many times, it is not reflected and it is cut off. As a result, I stopped buying things shipped overseas. If you can't fix it, don't tell me to fix it.
Android
May 17, 2024
The look and feel of the app feels dated if you compare it to some other apps we have like Takealot,Amazon is a giant but should look at redesigning it's interface.This feels very 2012 .The graphics a grainy as well.So meh in comparison to takealot.
Android
May 17, 2024
Everytime I watch something it keeps freezing messing. Making me mad.
Android
May 17, 2024
Even after all these years, there still isn't dark mode on the app! Which is so annoying as all my other apps have dark mode for many years now, but this still doesn't!
Android
May 17, 2024
Doesn't even show me what I'm looking for. And Rufus doesn't work either
Android
May 17, 2024
I want to inform the world Amazon app has Virus on the there app. Even worse they say it a glitch.. It's been 31 day I still haven't got my refund and they still haven't fix the "GITCH.. And it's funny cause I HAVE A amazon prime membership..SO be careful with the glitch..
Android
May 17, 2024
Complete time wasters takes a month and a half to ship something the make and sell there self. Keep telling me stuff is being delivered then changing the dates. Once I've finally received my orders will be uninstalling never download the trash app again. Update paid for goods that apparently got lost now there saying there keeping my money for two months. Last 3 things I've ordered have been lost along with the discount I'd used. You pay for next day delivery and it turns up a couple day's later
Amazon Shopping - Product Description
Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop.   

Never miss a delivery
Get real-time tracking and delivery notifications so you know where your package is and when it arrives. 

Know exactly what you’re purchasing
Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. 

We’ll notify you when items go on sale
Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. 

Never forget your password
Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. 

Connect with us when it works best for you
Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. 

We’ll find that item for you
Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. 

In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.

Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.

For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
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