79
good

ASOS - Discover Fashion Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
532 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
266 Reports
User Feedback
33%
iOS
266 Reports
67%
Android
532 Reports
ASOS - Discover Fashion Online - Latest Quality Issues
Android
May 15, 2024
Useless customer care ,with very bad power play,my package not delivered over a week now ,yet customer care was rude and not helpful in locating it.Still blocked me from making a complaint.
iOS
May 15, 2024
Scams
You'll have to pay an additional 15% on pick-up (From Canada) that was not mentionned on the receipt, at least if its was shown on the payment I wouldn't mind it -_- i'm removing this stupid app right now never never buy again
iOS
May 15, 2024
Decent app but poor articles
The app is well made, it allows you to buy very well, but the products are poor, simply printed t-shirts (asos brand). Size XS fits me 3 times, XS t-shirts are not that big, they usually fit me almost small. I returned practically all the order except for the socks, I won't buy anything anymore.
iOS
May 15, 2024
Out of stock
Everything is always out of stock
iOS
May 15, 2024
Tall?
Why have you taken away most of your jeans/trousers for very tall people. I need a 38 inside leg and you don't do that anymore. Really disappointed. I have stuck to buying my basics from you. I really hope to see a return to the sale of long leg jeans 36inch plus please.
iOS
May 16, 2024
To flee
I ordered Nikes that after three days tore apart. I contacted ASOS who didn't want to know anything, even though it's clearly a defect in the product.
iOS
May 16, 2024
Expensive delivery
In 1 year you went from free over 40 eus then 50 and now 200 Ridiculous
Android
May 16, 2024
Needs so much more work. Couldn't find any plus size clothing.
Android
May 16, 2024
Great App if it weren't for the fact that they charge you 20 euros to make the first deliveries and then at the end they are very normal deliveries, so it delivers a couple of balls in a day! What's more, do you add goods to your cart and after paying? The next day they write to you that the item is no longer available. Seriousness and professionalism very very far away.
ASOS - Discover Fashion Online - Product Description
The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.

More ASOS app perks:

• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide
Want to improve your unitQ Score by 20% within 30 days?
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