69
fair
Australia Post | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
159 Reports
159 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
38 Reports
38 Reports
User Feedback
19%
iOS
38 Reports
38 Reports
81%
Android
159 Reports
159 Reports
Australia Post - Latest Quality Issues
Android
May 10, 2024
App is fine but service just keeps getting worse. Express now takes a week. Regular post would be lucky to arrive within two weeks. AusPost is a farce.
Android
May 10, 2024
Will not update parcel tracking or delivery notification.
Android
May 13, 2024
tracking sometimes works, others it just tells you your fast Post parcel is missing.
iOS
May 13, 2024
Worst experience for me
I paid express post for both mine and my partners Oodie. He got his one day after we ordered it and mine was supposed to come the same day but now I had to wait longer for mine. Probably the worst customer service experience I've ever seen
iOS
May 14, 2024
Worst delivery service ever
I had so many parcels that took months to get delivered. And some were even lost. I wish companies and retail stores would use other delivery services. I wouldn't chose auspost by choice. The delivery people have no respect for the parcels they either throw it. Leave it in a place that's not saved where the whole world can see it. To be honest I am always concerned when I know a delivery is coming through Australia post.
Android
May 14, 2024
they are getting extremely slow my packet has been in Melbourne 7 days
Android
May 15, 2024
is good to follow your packages..but nearly always stops tracking at Beserker, QLD every time..other then that it is very handy
Android
May 16, 2024
marsden Park post office is the worst for customer service
Android
May 17, 2024
service is declining and prices are going up
Australia Post - Product Description
Get the Post Office in your pocket. Track and manage your deliveries on your iPhone, iPad or Apple Watch, pay bills and much more... Features: • Track your important parcels – with notifications of estimated delivery dates and locations of parcels awaiting collection • Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits • Easily collect Parcel Locker deliveries using your phone or Apple Watch • Request eligible signature-on-delivery parcels be left in a safe place (eligible parcels are shown in the app) • Quickly scan and pay your bills • Find postcodes when you’re out and about • Find nearby Post Offices and street posting boxes
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