50
poor
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
41 Reports
41 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
34 Reports
34 Reports
User Feedback
45%
iOS
34 Reports
34 Reports
55%
Android
41 Reports
41 Reports
Auto Club App - Latest Quality Issues
Android
May 8, 2024
Their Roadside assistance resulted in me losing my truck completely. Be careful what your signing up for
Android
May 8, 2024
All I wanted from the app is get the policy available for me, and guess what - always get an error that service is currently unavailable
iOS
May 10, 2024
No Associate Cards
My wife and daughter are associates on my account but we're not able to see their digital cards on the app, only mine as the primary. Completely useless if either of their cars break down unless I'm with them.
Android
May 10, 2024
app not loading
Android
May 11, 2024
unable to log in, my account locked due to many attempts but my email and password is correct!
iOS
May 13, 2024
Duplicative and not a time saver
I called AAA Washington for a tow and their recording made it clear they prefer requests via the app so I complied. The app kept freezing on my location adding 10 mins of extra time for me till I hard exited and returned. Then it worked. I submitted and joined an important call and could not pick up when AAA called me to ask what was wrong with just car. If that is essential info, why not ask in the app?! I called them back despite not having a lot of time out of fear they would cancel my service. The person who answered had no idea who I was or why I had called so she repeated exactly all the questions I answered in the app and then added the what was wrong with the car one. Her time estimate and the one in the app do not match at all and despite starting this process at 9am I am now worried I won't get my car the 3 miles to the shop before they close for lunch. I'm all for technology but technology that duplicates and adds time and frustration needs to be improved.
Android
May 14, 2024
Draining battery quickly
Android
May 14, 2024
The WORST service all the way around! Representatives are RUDE, Smart mouth,Disrespectful !
Android
May 16, 2024
Still not working today and I keep trying to check at this point I'm over it 😭 we have to pay but can't see none of the transactions
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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