25
poor

AXS Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at AXS? Unlock additional insights
Android unitQ Score
Android User Feedback
66%
Android
216 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
109 Reports
User Feedback
34%
iOS
109 Reports
66%
Android
216 Reports
AXS Tickets - Latest Quality Issues
iOS
May 15, 2024
clunky and has a lot of errors
used to try to buy concert tickets and it kept locking up and kicking me back to the beginning. i was able to easily purchase on the site, so i believe the issue was the app itself.
iOS
May 15, 2024
Stop signing me out all the time
For the love of god please remember me. Why do I constantly have to sign in to my account?? This is the only app that cannot remember me. Like bro, figure it out please I cannot keep resetting my password I'm just gonna use another app.
Android
May 15, 2024
It was impossible to buy tickets. The app kept asking if I was a fan. Obviously I am, that's how tickets work. Hire competent devs
iOS
May 15, 2024
Useless app
Log in doesn't work on the app; I can only get access through the website.
iOS
May 16, 2024
Ruffel and Bow Company
Dynamic pricing is not serious
iOS
May 16, 2024
Super insecure system
Walking into the Toyota Center to see Luis Miguel's Show last night I was told that my AXS digital ticket which I had purchased 8 months ago had been transferred from AXS customer service to a person I didn't even know. It was clearly a digital theft. I had a very bad time!!
Android
May 16, 2024
I'm still waiting for my tickets to show up on the app.I know they're paid for. The venue is 8 hours from my house.So I hope I get my ticke.Tried, the help line was on hold for 45 minutes.And are they making this so complicated? Just giving my tickets.
Android
May 16, 2024
Can't paste my password into the login page or auto fill with my password manager which is a huge pain
iOS
May 16, 2024
Breeding ground of bugs
When it works, great. But seems like even the smallest glitch throws it into a doom loop, made worse by. And AXS customer service is even worse - they have no idea how to fix the problems.
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
 
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
 
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
 
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
 
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.  
 
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
Want to improve your unitQ Score by 20% within 30 days?
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