73
good

Barclays | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
418 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
108 Reports
User Feedback
21%
iOS
108 Reports
79%
Android
418 Reports
Barclays - Latest Quality Issues
iOS
May 16, 2024
Annoying!
Unable to reset password. My details are all updated. When trying to reset my password my old mobile number is still displayed on the app even when I contacted Barclays my details are all up to date. Barclays app cannot update details of changes like mobile number.
Android
May 16, 2024
Often not working and paying in cheque almost impossible which is now worse as you are closing my local branch
Android
May 16, 2024
I just updated this yesterday, why am I asked to update nearly every day , what on earth is going on
Android
May 16, 2024
More space needed for reference
Android
May 16, 2024
Generally good but codes only required occasionally become difficult to remember which can be a problem when away from home and actions are required urgently.
Android
May 16, 2024
Drops out after only a few seconds while trying to register and imput required data
Android
May 16, 2024
I have the same payment showing in my transaction history and my pending payments list. These pending payment amounts are usually deducted from my balance but does this mean the duplicate amount has been deducted twice? I cannot now be sure of my true balance, which makes this app useless.
Android
May 16, 2024
It won't let me login
Android
May 16, 2024
Awful app, after spending ages setting it up due to Barclays appalling setup, nothing works, every option just comes up with an error message
Barclays - Product Description
The Barclays app 

HOW TO REGISTER
If you’re 16 or over and you have a UK-registered mobile number and a UK Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.

If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).

After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Android Fingerprint to log in faster in future.

This app doesn’t work on rooted devices.

THE BENEFITS
•Log in quickly and securely when you set up access through Android Fingerprint 
•Manage your personal and business accounts, and view your Barclays mortgage account, as well as managing your personal Barclaycard accounts 
•See recent transactions and check your balances
•Transfer funds between accounts
•Make payments to people you’ve paid before and people in your payee list
•Upload, sort and store your important documents securely with Barclays Cloud It. Just use your camera to take photos of documents you want to store
•Find your nearest branch or cash machine
•Log into Online Banking more easily using Mobile PINsentry. So we can complete some security checks, it can take up to 4 days for Mobile PINsentry to be activated in the app 
•Call our customer services team direct from the app to speak to an advisor
•Manage your Barclays personal and business accounts with 1 secure log-in
•No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app

Terms and conditions apply. You must be aged 16 or over to use the Barclays app.

FOR BUSINESS ACCOUNTS
You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.

This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc.) to confirm the legal entity that provides banking services to you. 
 
Copyright © Barclays 2023. Barclays is a registered trade mark of Barclays plc, used under licence.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
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