Quality degradation at Battle.net Authenticator  
Users report higher volume of Quality Issues than usual
54
fair

Battle.net Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
522 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
522 Reports
Battle.net Authenticator - Latest Quality Issues
Android
May 15, 2024
Just doesn't work.
Android
May 15, 2024
Going on 2 or 3 weeks now without being able to log into my account on this app.
Android
May 15, 2024
For some reason it refuses to log in if you use Firefox as your browser, and gets stuck in an infinite login loop. You must use chrome. Small indie company.
Android
May 16, 2024
Terrible app, only have it for the authenticator and that doesnt even work right.
Android
May 16, 2024
The most miserable application and website. To create an account, you need to dance with a tambourine 20 times, you need to confirm that you are not a robot. After creating, you need to add a phone number and wait for the code by SMS that does not come.
Android
May 16, 2024
Very bad and poor, logged in several times, but just didn't log in
Android
May 16, 2024
Can't log in
Android
May 16, 2024
This has got to be a joke. I can't remember my password. I try to get a link to my Gmail, or a confirmation code on my phone. Amazing, I've done that, now I need the authenticator. The authenticator I NEVER WANTED. Never signed up for. I contact customer support. They get to me, they want me to answer some questions, the link they give me, to submit said questions, takes me to the AUTHENTICATOR. like what? Why? Am I dumb? Maybe I am, but I also know my phone numbers been more than enough for 2FA
Android
May 16, 2024
To access the account you need the authenticator, to access the authenticator the web page does not work
Battle.net Authenticator - Product Description
DO NOT INSTALL THIS APPLICATION 

The Battle.net Authenticator now lives inside the Battle.net mobile app. Get it now from the App Store here: https://apps.apple.com/app/battle-net/id1241040030

With two-factor authentication, including one-touch button to approve or deny login attempts, you can keep everything protected--from your most storied World of Warcraft characters to your meticulously crafted Hearthstone decks. The Authenticator app provides a one-touch button experience so you can approve or decline any login attempt. With the Mobile Authenticator, you can rest easy knowing that your Battle.net account is more secure.

Internet connection required. For more information on how to add the Battle.net Authenticator to your account, visit https://blizzard.com/support/article/24520.

Languages Supported:
* English 
* Français 
* Deutsch 
* Español (Latinoamérica) 
* Español (Europa)
* Português
* Italiano
* Polski 
* Русский 
* 한국어 (Korean) 
* 繁體中文 (Traditional Chinese) 
* 简体中文 (Simplified Chinese)
* 日本語
* ไทย

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