23
poor
BBC News | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: News
30-Day Trend
Android unitQ Score
Android User Feedback
39%
Android
173 Reports
173 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
274 Reports
274 Reports
User Feedback
61%
iOS
274 Reports
274 Reports
39%
Android
173 Reports
173 Reports
BBC News - Latest Quality Issues
iOS
May 15, 2024
Terrible
Since the upgrade in the late new layout everything personalised about it has now gone which teams it absolutely useless now for anyone trying to keep tabs of the news that they selected. We are just pushed news in any random order regardless of its useless or relevant to the user.
Android
May 15, 2024
Was great until they changed the articles so you cannot select an image and zoom into it, around May 2024. On a phone device, this is unacceptable.
iOS
May 16, 2024
New app updates stink 🤮
I have read the BBC News app everyday for years. I have read the website online for years. The recent updates are a disaster. The layout of the app looks like a Jackson Pollack painting. It's hard to read and all over the place. PLEASE CHANGE IT BACK BBC and fire the person that thought this update was a good idea. I'm switching to The Economist in the meantime. Disappointed. Do better.
iOS
May 16, 2024
Why did you ruin a good app?
The unnecessary update and absolutely atrocious new design completely ruined this app for me. I would have kept the old good version but it forced me to upgrade to the new crappy version.
Android
May 16, 2024
The news is always depressing. There are very few positive or upbeat stories. All the notifications are either someone has been killed or someone famous has died. Not sure if BBC new is trying to depress people or not, but they need to focus less on death, and report positive stories too. It's got so bad I have given up reading the news on bbc
iOS
May 16, 2024
What the hell happened?
People download the BBC App for the news. The ‘live' tab no longer has audio. The UI is atrocious and blatantly just a web interface for the website now, with no caching of news stories. How did you manage to ruin what was the best news app when you're the most reputable news agency on the planet?
iOS
May 16, 2024
A downgrade not an upgrade
Terrible compared to the prior app. A downgrade not an upgrade. Makes news less rather than more accessible. Needs a World Service livestream button front and center. This app needs to be scrapped. Go back to the prior one BBC and start from scratch, this one is a nonstarter.
Android
May 16, 2024
Great reporting and the site itself is ok to use. Not sure about this trend of leading with a picture and when you select the article then that picture is nowhere to be seen.
iOS
May 16, 2024
Bad update
Updates have effectively removed any personalization, not really sure whos running the tech team over there but clearly not up to task
BBC News - Product Description
The BBC News app brings you the latest, breaking news from our trusted global network of journalists. Personalise your news offering with My News Add topics wherever you see the + icon for a quick route straight to the stories you care about. Stories from topics you add will appear in your personalised My News feed. Here you can order stories by topic or time to stay on top of the news of the day. Topics can be added, removed or re-ordered using the Edit function. Find content fast The app can suggest topics based on stories you’ve recently viewed and what’s in the news now. And you can quickly find topics that interest you using the Search tab. Choose from the familiar list of BBC News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether they’re people, places, things or themes. More of the news you care about We offer a full selection of stories from the newsroom, and many ways to read the best journalism from BBC correspondents, including: - Popular - keep on top of the most read stories and most watched videos from across the BBC - Video - One-minute World News summary and the latest video stories - Live - BBC World Service Radio. Expertise and insight from our journalists available 24-hours a day and ready to listen to in the background as you browse Other features: - Push notifications for important news stories - Video over cellular and wifi - Improved offline experience. Download the latest stories when you have a signal and then read them at your leisure - Viewing modes. On iPhone see more stories per index by choosing ‘Compact layout’ from the Settings screen - Settings to allow the app to automatically update in the background - Share stories to your social networks, or email/SMS to a friend - Support for dynamic text. Articles in the app will respect the font size in your device settings so you can increase or decrease the story text size as suits your preference - Related stories, related topics. Go deeper into a storyline with suggestions for further reading and viewing and a range of topics related to each story If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the BBC to provide you with the service. You can choose to unsubscribe from push notifications from BBC News in your device’s ‘Notifications’ screen. No other personal data relating to you (such as a username or email address) is processed. The BBC will keep your information secure and not share it with anyone else in accordance with the BBC’s Privacy and Cookies Policy. To read BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms
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