79
good
BBC Sounds | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Music
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
337 Reports
337 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
71 Reports
71 Reports
User Feedback
17%
iOS
71 Reports
71 Reports
83%
Android
337 Reports
337 Reports
BBC Sounds - Latest Quality Issues
Android
May 14, 2024
Using the latest version and full of bugs. Very poor quality control. Try to listen a specific time of the live program, another program comes up. slider is not working time to time. Timing shown is not aligned with program and list goes on.
iOS
May 14, 2024
Limited download function
The bbc harass you to get Sounds instead of using the Apple Podcast app - but then none of their podcasts are available to download for offline listening (e.g. Desert Island Disks)
Android
May 14, 2024
Generally very good. I sometimes struggle to find the info that appears on the 'programme website' that I see on my computer.
Android
May 15, 2024
This app has become worse over time. There's some great content, of course, and a lot of dross, but changes to the user interface have made it less usable. A great example is sort by latest - this is now sort by latest original broadcast date, rather than latest broadcast date, so repeats even if they were broadcast today, don't show up on the first page. That makes it harder to find new things to listen to. It's only one example but it's indicative of how lots of effort has made the app worse.
Android
May 16, 2024
It's been a great way to listen to podcasts in the car but is glitchy. Just recently it's now started to jumble up downloaded episodes even though I've downloaded them in the correct order, which then means it's also replaying just played episodes, becoming very annoying 😑
Android
May 16, 2024
Some content is unavailable outside the U.K.
Android
May 16, 2024
Wish when sports events run over, that the app provides the ending!!!
Android
May 16, 2024
The app makes my phone vibrate about once every second whenever I play things on it. This makes it unusable. I can set my phone to silent/do not disturb and this stops it from vibrating but also stops any other app notifications coming through.
iOS
May 16, 2024
Poor product
Tried to watch Leeds United. Promoted on the program all day then says unavailable. Poor effort. Don't get this poor service on Global player!
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. Features include: ‐ Listen live to all BBC Radio stations ‐ Pause and rewind live radio as well as browse past and future station schedules ‐ Download or stream your podcasts, radio shows and music on the go ‐ Continue listening from where you left off on any device ‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional) ‐ Subscribe to BBC podcasts, music mixes and shows ‐ See the latest episodes from your favourite programmes and podcasts in one handy list ‐ Get personalised recommendations to discover new audio you’ll love ‐ Send music tracks you like to Apple Music and Spotify ‐ Browse by speech and music categories ‐ Sleep Timer When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for. It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/. The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following: • IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK • Activity data, such as time when you first used this app and programmes you listened to and interacted with • Your device information, such as device type and OS version For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/ The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022 The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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