31
poor
Bird — Ride Electric | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
125 Reports
125 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
70 Reports
70 Reports
User Feedback
36%
iOS
70 Reports
70 Reports
64%
Android
125 Reports
125 Reports
Bird — Ride Electric - Latest Quality Issues
Android
May 14, 2024
Insufficient help in the event of a problem. Negligible help offered and the case ended without the expected result. Failure to comply with their own terms and conditions and the laws they offer, so why add them... Nothing but to the court! You claim that you can remove the bird+ subscription from the menu from the application, but there is no such option. Impudence!!!
iOS
May 14, 2024
Scam
This whole company just rips you off. They will overcharge your account even when you're not using the scooters!! I've filed a report, I've sent emails, and no one has responded nor tried to help… they don't care.
iOS
May 15, 2024
Levi
Broken step
Android
May 15, 2024
Horrible. A scheme to withdraw money from people. I had never used it before and installed it to try it out. I ended up spending 10 times more than I was willing to because the map is not enlightening on the places to park and stop charging money. I wanted to stop using and spending money but I couldn't find the point on the map to do so and that is not easy to interpret on purpose. NEVER AGAIN.
iOS
May 15, 2024
No helmets.
There's rules on helmets but there's no helmet provided.
iOS
May 16, 2024
No Payment System
You made it impossible to put a credit card in. Congratulations. Awful interface
iOS
May 16, 2024
Charged $3 for defective ride
No way to dispute or refund a defective ride where I went 20 feet before the scooter broke. Was charged $3 anyway. Deleted this dodgy app. Get lime instead.
Android
May 16, 2024
The scooter is ok, a bit expensive in my opinion, but everyone charges what they see for their service, what I find shocking is that you can't leave the scooter where you want
Android
May 16, 2024
Scam every 2 ride cannot be completed
Bird — Ride Electric - Product Description
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide. HOW IT WORKS: * Download the app * Sign up * Choose your payment method (PayPal, credit card, etc.) * Select and unlock your vehicle * Ride electric! The fun way to get to your destination Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style. ECO-FRIENDLY MOBILITY Our mission is to make cities more livable by reducing car usage and lowering carbon emissions. Every ride with Bird makes you a part of that mission. DISCOVER SPECIAL FEATURES AND OFFERS –Get free rides Share your code with a friend and you both get a free ride. —Travel together Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone. —More rides for less money From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider. —Safety Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear. Download now and ride electric.
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