86
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Booking.com? Unlock additional insights
Android unitQ Score
Android User Feedback
54%
Android
5552 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
4781 Reports
User Feedback
46%
iOS
4781 Reports
54%
Android
5552 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
Android
May 16, 2024
Used it for 11 years. Now they don't even want to speak by phone email or anything. Useless customer services.
iOS
May 16, 2024
No response from customer service
My booking has been cancelled without any reasons and I tried to check with booking customer care, but no reply for 3-5 days, even though their bot told that it should be no more than 24 hours.
Android
May 16, 2024
Bunch of con artists they're so quick to take your money but then don't want to give it back if something comes up id highly suggest taking your business somewhere else would give negative stars if possible
iOS
May 16, 2024
rip-off
The same room costs €141 in the app and €85 on the website. Uninstalled directly.
iOS
May 16, 2024
Please add the price per pet per night
Please add the actual price per pet per night. I cannot do anything with the information that there might be additional costs per pet pet night. I have to scan through the Q&A section and the reviews to look for the prices. The price per pet per night is for me the final decision point to book or not to book that hotel.
iOS
May 16, 2024
Genius Level
I'm really very disappointed, first my 5 bookings were credited to me with Genius points and suddenly today 1 point is gone again. Payments have been debited from my account. Without saying anything to me, simply deducted 1 point in this regard and simply postponed the deadline for the new purchase of the Genius 2 level to 2025 .... What's the point I'm really !!
iOS
May 16, 2024
Regular
There is no private parking as advertised, but on the street. It's super complicated to find a place. In the ad it was offered as, "Book now and pay later" and I was charged for the reservation the same day.
Android
May 16, 2024
Impossible to connect despite a connection on the net without any problem. Fire the morons who developed this app and take smart people instead! (Especially such an elaborate password policy for a simple hotel site is ridiculous...).
Android
May 16, 2024
At the moment, I'm testing the app. The hotel service is still to be completed.
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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