79
good

brightwheel: Child Care App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
91%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
5 Reports
User Feedback
9%
iOS
5 Reports
91%
Android
51 Reports
brightwheel: Child Care App - Latest Quality Issues
Android
Apr 28, 2024
There's a major glitch. I downloaded a few pictures last night and woke up this morning to the same photo downloaded 28,000 copies. It only stopped downloading more because my phone ran out of memory.
Android
Apr 30, 2024
Just started using this app, but it seems good for keeping track of my kids in daycare. I'm able to see all the naps, diapers, and feedings and they can upload pictures and videos for me. It's nice to be able to pay on the app, but the service fee for using a card is crazy at 6%
Android
May 4, 2024
I had a disappointing experience with Brightweel. Despite I was not on a contract with them and informing them that I wanted to cancel my subscription, they continued to charge me. What's worse is that there are no options for clients to cancel the subscription or remove the payment method in their application or web version. I'm currently working with my bank to dispute the charges, as Brightweel's actions feel like they're forcing me to continue using the app against my will.
Android
May 7, 2024
I don't receive messages. I'm on android. My partner has iPhone. He has to screenshot messages that are sent to me. So that I can get them.
Android
May 14, 2024
Doesn't always work as it should. Hard to post pictures sometimes!. It has to be refreshed a lot for the count to be accurate.
Android
May 16, 2024
Since most recent update, I no longer receive notifications. I have to open the app, for the notifications to come thru. This feature was something I relied on & now it Isn't working properly.
Android
May 16, 2024
Been very glitchy lately, hard for me to upload just about anything to parents
Android
May 16, 2024
No longer receiving notifications since the newest update.
Android
May 16, 2024
I want to deactivate the account as the daycare I use is no longer available so I want to deactivate the staff account as I'm working for another daycare and the customer service is slow and won't reply! Can you help please?????
brightwheel: Child Care App - Product Description
Brightwheel is the #1 software solution for preschools, child care providers, camps, and after school programs.

Brightwheel is the only app that integrates everything you need: sign in/out, messaging, learning assessments, daily sheet reports, photos, videos, calendars, scheduling, attendance, online bill pay for parents, and much more.

 Brightwheel lets you manage your center, streamline workflows, and engage with parents, so you can save time and money, make life easier for your staff, and improvement satisfaction for your parents.

 Join tens of thousands of preschools, child care centers, and daycare programs across the globe that have fallen in love with brightwheel!

 PRESCHOOLS / CHILD CARE / DAYCARE / CAMPS: Manage your students and classrooms, track attendance, schedule, and room ratios, share photos and videos, assess learning milestones, communicate with parents, send paperless invoices and payments, review daily sheets, and manage staff. Brightwheel is your all-in-one preschool and child care management app!

 PARENTS: Engage in your child’s day with a real-time feed of photos, videos, schedules, reminders, and updates. Use brightwheel’s digital check-in to securely sign in and out, pay tuition online, and even invite grandparents, nannies, and friends to join in the fun!

 Features include:

• Central Database: Store everything related to kids and families in one secure place.

• Student Check-In: Multiple digital check-in options available including digital signatures, 4 digit check-in codes, and a kiosk mode - all aligned with child care licensing requirements.

• Staff Check-In & Ratios: Make administrative tasks easier by managing staff check-in to see your ratios across all your rooms in real time.

• Attendance: Easily log attendance and absences for your school-age students, infants, and toddlers. Use our attendance tracking system to keep track of your toddlers.

• Photo and video sharing: Snap photos, record videos and tag students with one click. Automatically saved to your account and shared with parents (with no extra work!).

• Daily Sheet Reports & Schedules: Log naps, meals, bathroom, and other activities. Parents get a feed and daily summary. Daily sheet reports are a breeze with brightwheel.

• Assessment & Observations: Make note of progress, achievements, and activities with pre-loaded state standards and a DRDP tool. Share with parents or privately amongst teachers.

• Student Feed: Parents get a personalized feed throughout the day. Save time – no more paper tracking sheets or sending individual photos.

• Parent Communication: Manage parent communication from one central hub (notices, calls, texts, etc.).

• Calendar: Share schedules, events, holidays, and important dates with both families and staff.

• Paperless Billing: Seamless electronic billing and payments for tuition and fees. Use brightwheel for all your child care accounting needs.

• Reporting: Detailed reports of every brightwheel feature for billing and licensing requirements.

• Seamless Sync: Brightwheel stays up to date across all phones and tablets – so teachers can use their own device or a school device.

• Web Portal: Easy management and great functionality available on the web, too.

• Affordable. Both free and premium plans available to fit your needs.

And... much more coming! Brightwheel is the #1 early education platform for preschools, child care providers, and daycares, and we’re always committed to innovation with frequent improvements and new features.
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