52
fair

bunq | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at bunq? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at bunq? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
189 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
66 Reports
User Feedback
26%
iOS
66 Reports
74%
Android
189 Reports
bunq - Latest Quality Issues
Android
May 15, 2024
This app doesn't work, it's all caught up a lot, this app doesn't work and right now I don't know why they tell you that they give you credit cards and they don't even have 1€ 😂😂🤣😂 until right now I'm not happy with it, it gives you 1 star out of pity.
iOS
May 16, 2024
Hands off to all German users
Bunq simply closed the account after 2-3 months. There were still 320€ in the account, which will only be refunded after 4 months. Support is very difficult or impossible to reach. Hands off
iOS
May 16, 2024
So bad service I never see this before!
I am waiting more than 1 month for a reply to verify my documents and I got a limit of €500 expand for a day? Like I can't grow with my business because of this. Really bad from BunQ, they have the baddest service ever!!!
iOS
May 16, 2024
Lots of bugs still
I've been using it for about 6 month by now with my Wife together with several joint accounts. Things that still don't work regardless how many times I report them: -no push notifications from Bunq if Apple Pay used -cannot re-allocate direct debits to other accounts (it is advertised that it can do that) -most painfully the joint account easy budgeting only works for either me or for my partner. It does not work for both of us simultaneously…. That is ridiculous
Android
May 16, 2024
When they need to look up if someone's ells been on account it's take to long time to unbloCK account people need to just accounts to many problems from many people an d support to slow
Android
May 16, 2024
They completely ruined the wheel with the last update, i enjoyed spinning the wheel but now I'm not using the feature anymore. Way to ruin your app Bunq =)
iOS
May 16, 2024
External bank accounts
It's nice that you can now add the accounts of other banks. It's just a shame that the Total and Balance widgets don't show the total balance of all those accounts together and only those of BUNQ. So you still have to do the math by heart.
iOS
May 16, 2024
bank is offline
My bank is offline, they don't make any further announcement about it, never experienced it, remove everything here as soon as possible
Android
May 16, 2024
Beware! Before you know it, after trying the app, you suddenly have a bill that you are inexplicably in the negative on. It is not possible to cancel the contract.
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today.

Our Plans

EASY SAVINGS - free
Earn high interest with zero fees.

Our interest rates per country:

• Germany: 2.55%*
• The Netherlands: 2.46% 
• Rest of Europe: 1.56%

• Interest paid weekly, not annually
• 2 withdrawals per month
• No minimum deposit
• Daily chances at great prizes from the Wheel of Fortune

EASY BANK - €2.99/month
Get a bank account in just 5 minutes.

• All the benefits of Easy Savings
• Instant incoming and outgoing payments
• One NL, DE, ES, FR or IE IBAN to match your location
• Enjoy added card security against overcharged tips and irregular payments, powered by AI
• Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably
• In-app map to discover places recommended by friends
• Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps
• Push notifications whenever your money moves
• Face & TouchID and 100% control of your cards in the app

EASY MONEY - €8.99/month
Bank like a local, all over Europe.
 
• All the benefits of Easy Bank
• Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars**
• 25 sub-accounts for easy budgeting with zero effort
• Insights into your monthly spending & future balance
• Choice of over 15 different currencies
• Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP
• Multiple NL, DE, ES, FR & IE IBANs
• Easy investments to invest your spare change, automatically
• No fees when you spend overseas

EASY GREEN - €17.99/month
Become CO2-free in just 2 years.

• All the benefits of Easy Money
• One tree gets planted for every €100 you spend
• Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars**
• Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection
• Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments
• Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars

All our plans are also available for business! 

Your Security = Our Priority
Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app.

Your Deposits = Fully Protected
Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks.

Get quality, in-app support 24/7 from expert guides in the language of your choice:

• English
• Dutch
• French
• German
• Italian
• Spanish

Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money.

*Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter.

**Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
Want to improve your unitQ Score by 20% within 30 days?
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