Quality degradation at BURGER KING® App  
Users report higher volume of Quality Issues than usual
61
fair

BURGER KING® App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
384 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
192 Reports
User Feedback
33%
iOS
192 Reports
67%
Android
384 Reports
BURGER KING® App - Latest Quality Issues
iOS
May 16, 2024
Annoying!
I downloaded it and ordered a whopper, then picked it up a few minutes later. I've been getting notifications every half hour for the last 5.5 hours that my whopper is ready, then I open the app each time and it says I got my burger and tries to advertise to me. Then again a half hour later. Deleted.
Android
May 16, 2024
gave me the wrong order
iOS
May 16, 2024
Disappointed
We ordered a medium onion rings and more than half of it was fries on the bottom
Android
May 16, 2024
I'll never use it iust because I can't customize my drink to have no ice. What a shame.
Android
May 16, 2024
YOU DONT GET WHAT YOU ORDERED ON THE MOBILE APP. CHK YOUR ORDER BEFORE YOU DRIVE OFF!
Android
May 16, 2024
unable to login. never received the reset password email, multiple attempts.
Android
May 17, 2024
ordered a cotton candy drink and the machine was broken for over 2 weeks
Android
May 17, 2024
Why is it that every time I try to redeem my offer they say it's not found? The prices are ridiculous, my food tasted old after paying full price and it's ridiculous to charge what they do to add cheese I will definitely stick with McDonald's
Android
May 17, 2024
It will not do the buy one get one advertising
BURGER KING® App - Product Description
Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead.
 
Specific features include:
• Mobile Offers: Get VIP access to the hottest offers and secret deals right from your phone.
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled.
• Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time.
Compatible with Apple and Google Pay
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