74
good

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
2209 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
90 Reports
User Feedback
4%
iOS
90 Reports
96%
Android
2209 Reports
Capital One Mobile - Latest Quality Issues
Android
May 16, 2024
It's B$#&ch!! £. ridiculous that they approve you and they don't activate your card.
Android
May 16, 2024
I get a notification asking me about a purchase that I haven't made. I follow the prompts on the app only to be directed to Capt1 call center. The automated system starts asking me income questions. Nothing to do with the fraud I'm worried about. When I finally get a person, I'm told there's nothing they can do while it's still pending. Why did they notify me and ask me jump through all those hoops just to tell me there was nothing they could do?! Not happy !
Android
May 16, 2024
I dont like it, don't work right. Keeps locking me out
iOS
May 16, 2024
Ugly design
Their business debit card design is so ugly. Pretty sure a kindergarten designed it.
Android
May 16, 2024
When I try to pay my c.card it says feature unavailable but I clicked a link to get there.
Android
May 16, 2024
Totally HORRIBLE they allowed money to be deposited into an account they closed and STOLE a large chunk of my money to send me what was left in my account
Android
May 17, 2024
Its been months and i still cant log in
Android
May 17, 2024
They are slow.
Android
May 17, 2024
Unable to log in, constantly having to create new passwords, then once created, having to create new passwords again, never once being able to log in to my account online. AVOID this company. Their customer support will just run you in circles without ever fixing the problem, talked to over 10 people over the course of a week and still haven't resolved this issue.
Capital One Mobile - Product Description
What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®
 
With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.



Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
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