61
fair
Capitec Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
590 Reports
590 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
81 Reports
81 Reports
User Feedback
12%
iOS
81 Reports
81 Reports
88%
Android
590 Reports
590 Reports
Capitec Bank - Latest Quality Issues
Android
May 15, 2024
Am i suppose to cancell my app because is not working why app say error
Android
May 15, 2024
My app does not seem to work. I spoke to an Capitec assistant, who suggests that I must uninstall the current app and download it again - which I did. It worked for 5 mins and then went back to error state Is there anyone that can assist?
iOS
May 15, 2024
Uodate of App
Pathetic. I cannot arrange for update on iPhone11
iOS
May 16, 2024
Getting better but not quite there
Biometric sign in is still buggy and works intermittently. Most frustrating is that if your session times out, you are taken to a sign in page that hangs. You first have to force the app to close before you can sign in again
Android
May 16, 2024
M struggling to log in every time says retry or home affairs is not available and m the service is very bad because it bothers me alot
Android
May 16, 2024
The app it's not operating it keeps on giving me error
Android
May 16, 2024
Just cannot open this app !!!!!!!!!
Android
May 16, 2024
There's no need of this app because it doesn't work when you want to make a payment
Android
May 17, 2024
Keeps saying there's an error with my app and I need to restart it since Monday
Capitec Bank - Product Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report. The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app. We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket. Transact • Open a Capitec account simply by taking a few selfies and scanning your ID • Get your card delivered to your door at a fee, or collect it at a branch for free • Reset your forgotten Remote app PIN without visiting a branch • Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities • Scan to pay all the major QR codes straight from the app • Get free transaction updates with in-app Money In/Money Out messages • Keep track of how you're spending your money • Send cash to friends and family to collect at selected retailers and Capitec ATMs • Update your card withdrawal and purchase limits • Manage contactless card transactions by turning tap to pay on and off • Update your tap to pay limit • Stop lost or stolen cards immediately • Manage your debit orders and DebiCheck mandates • Email electronically stamped statements • Pay people and accounts • Make immediate payments to other banks in SA • Pay DStv, SARS eFiling or TV Licence immediately • Pay Capitec clients using only their verified cellphone numbers • Buy prepaid electricity, airtime, data and SMS bundles • Manage your Internet banking by turning it on and off Save • Open, personalise and manage 4 additional savings plans • Fix your savings plans to earn higher interest Insure • Get a free estimate on the app • Get your funeral plan and manage it 24/7 Credit • Get a free personalised credit estimate • Manage your credit on the app Once you've registered and activated the app, remember to keep your: • Remote PlN secret • Cellphone safe and in your possession at all times
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