Quality degradation at CheapOair: Cheap Flight Deals  
Users report higher volume of Quality Issues than usual
52
fair

CheapOair: Cheap Flight Deals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Travel
Work at Fareportal, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Fareportal, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
50%
Android
31 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
31 Reports
User Feedback
50%
iOS
31 Reports
50%
Android
31 Reports
CheapOair: Cheap Flight Deals - Latest Quality Issues
iOS
May 3, 2024
Available flights
Had selected several flight, put in payment details. Then to be offered alternative flights due to flight no longer available. Once might be excusable but 4?
iOS
May 6, 2024
Horrible customer service
Many things on this website can be very deceiving. It will be your best bet at all times to call before you spend money with this company. For one thing if you pick that you want to pick up and drop off a car at the Orlando airport. It really will not be the Orlando airport.
iOS
May 7, 2024
Functionability
Not easy to stop it when no longer needed
iOS
May 10, 2024
Refund nightmare
This review os overdue by like a year. Cheapoair accepted booking and never delivered the ticket, the refund process was a nightmare but eventually was done. In all cases, I'm done with their services, thank you but no thank you.
iOS
May 12, 2024
Currency
Cant even change currency rate from USD to CAD. Tf
iOS
May 14, 2024
Cancellation charges
I tried to book flight from Chicago, during booking webpage was hanged and the message shown that my credit card was denied. I refresh the page and I realize that the flight was wrongly booked at the wrong time. I immediately canceled the flight, but my credit card was charged over and above cancellation charges was applied by CheapOair, which is not understood.
iOS
May 14, 2024
Incomplete booking but charge my card
I got an email after 2 hours that my booking was incomplete because the payment was declined, BUT IT WAS ALREADY CHARGED FROM MY CARD. I called them, and after being on hold for several minutes, total call being 23 minutes, MY CASE HASN'T BEEN RESOLVED. I WAS TOLD REFUND ISN'T AN OPTION. Don't book with CheapOAir. Put your money elsewhere that will secure your ticket, without losing unnecessary time and your valuable money over an unexplained matter.
iOS
May 14, 2024
May Guadalajara trip
I am not happy with the arrangements made this trip. I went to the car rental place and they fox agent took me to a europcar rental. They wanted to charge me almost 500 dollars on top of what I had already paid. Not acceptable. This was the charge after they had quoted me almost 700 for a larger size car. I had to look for alternate transportation my entire trip. I'm not happy at all
iOS
May 16, 2024
BAD BAD SERVICE
I was charged the ticket price even though it getting canceled was not my fault. I was at the airport when they told me I can't board it because I don't have a USA visa, I called Cheapoair to try and find an alternate ticket to be able to fly but wasn't lucky and they informed me they will not refund me 1400$ because it's a none refundable ticket. I understand the none refundable concept I'm not an idiot, but it's so misleading when you don't mention it on your website that we need a visa to be able to simply transition through USA. Very very bad policy, cheapoair took 0 accountability or ownership of their mistake and said I booked it online that's why it's my fault. No dear, even if your customer reserved online, you are required by law to make them aware of every condition or do you just know how to highlight that the ticket is none refundable? I ended up paying an extra 2000$ to be able to fly and 76$ for talking to cheapoair for a total of 76mins on the phone. I should've known not to expect much from a company that charges you when you call them. Lastly they said we might be able to return your taxes for you but it's not confirmed. I am very disappointed, I always bought my tickets from cheapoair and told me whole family about it. And to be very clear the poor agent was very helpful he had to stick to their policy so I'm not blaming him and I thank him for his service. But when I escalated my concern, their manager was 0 help. She was like a robot, I kept telling her this is unfair and begging her to do something and she would go simply like mam this ticket is none refundable. Shame.
CheapOair: Cheap Flight Deals - Product Description
CheapOair lets you know when to buy cheap flights. Simply keep an eye on a flight and get a notification when the price drops!

CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go.

KNOW the best time to fly and buy!

WATCH a trip to receive price alerts.

BUY quickly and securely on your phone or tablet.

FLY with extra savings in your wallet.

CheapOair is an award-winning travel app. No spam. No ads. No popups. Just the confidence you’re booking smartly.
• Free 24/7 phone & chat support.
• Save on last minute and hacker fares.
• Pick your favorite seats on the go.
• Share your trips directly in iMessage.
• Earn up to 2X points in the app!

CheapOair Credit Card
Get and manage your CheapOair Visa Credit Card right in the app and earn 7x Reward Points on all bookings!

CheapOair Love
- Travel Weekly Magellan Award – 2018 Silver Winner
- AVA Digital Awards –- 2018 Gold Winner
- OMMA Awards – 2018 Winner: Online Advertising Creativity
- American Business Awards – 2018 Bronze Winner: Most Innovative Company of the Year
- Hermes Creative Awards – 2018 Gold Award: Social Media Valentine’s Day Fiji Sweepstakes Campaign

Say Hello!
Facebook.com/CheapOair
Instagram @CheapOair
Twitter @CheapOair
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners