79
good

Chime – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
55%
Android
2047 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
1696 Reports
User Feedback
45%
iOS
1696 Reports
55%
Android
2047 Reports
Chime – Mobile Banking - Latest Quality Issues
iOS
May 16, 2024
Pay not early
They only pay you 2 days early a few times and you get used to relying on it and then boom it stops coming 2 days early and they blame your employer, you also can't use Zelle. Most all other REAL banks offer getting paid 2 days early and can use [name], chime is honestly useless. I'm done.
Android
May 16, 2024
Requested a replacement debit card, never arrived after waiting 10+ days. Had to re-request a new debit card and wait ANOTHER 10 days. Making me wait double the time for their mistake.
iOS
May 16, 2024
Love it but glitches from time to time
Really enjoy this app-bank, it has its issues occasionally. It's important to keep them honest because they didn't used to give the running total after each expenditure. I called & complained & they did fix it, a year latter. I enjoy all the perks like getting paid early and the credit builder card. They sometimes notify me with incorrect balance amounts then what is actually stated in my account. And they aren't old notifications. Still, I prefer them over any other bank. Thank you Chime.
Android
May 16, 2024
I was scammed and they never refunded me my money even after they had proof from a police station of the person that took my money in another state don't use them and I will not ever use them again 😤 😒 I lost over 216 they wouldn't refunded also unless u can refuse me a check for that amount your tem wouldn't help
Android
May 16, 2024
Horrible experience. After years of direct deposits, and building a history with this bank, I get laid off for a month and all of sudden my checks take 5 days to clear once I'm back to work. Like I'm sorry that my company was having problems finding work and are having problems with their direct deposit setup, but I'm the one being punished by chime. Don't use this app go to a real bank like I'm going to
Android
May 16, 2024
It totally effed up my direct deposit. Added direct deposit through ADP on the account. Got the card, everything however I could not use the temporary account until I got the card and even now it shows as temporarily unavailable. One month later I am still showing the bank did not confirm my direct deposit account and got a paper check that I am unable to deposit due no "not having direct deposit setup" Eff chime. Shredding card and yall can shove that account where the sun don't shine.
Android
May 16, 2024
Trying to log in and the email is just a like to the app store really not helpful
Android
May 16, 2024
Worst banking app EVER! They screw up so frequently, it becomes obvious that they are doing it on purpose.
iOS
May 16, 2024
Froze
It won't open half time
Chime – Mobile Banking - Product Description
Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free*, and get paid early with direct deposit^, with no monthly fees.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A.; Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. May be used everywhere Visa cards are accepted.

TRUSTED BY MILLIONS
Stay in control of your money with instant transaction and daily balance alerts. Plus, enable two-factor authentication and block your card in a single tap.

OVERDRAFT UP TO $200*
We get it– when your balance is running low, the last thing you need is an overdraft fee. Eligible members on Chime can overdraft up to $200* on debit card purchases and ATM withdrawals fee-free.

SAY GOODBYE TO MONTHLY FEES
Your account shouldn’t cost you money. Chime has no monthly maintenance fees, minimum balance fees, or foreign transaction fees. Plus, access 60k+ fee-free‡ ATMs at locations like Walgreens, 7-Eleven, CVS, and more.

GET PAID UP TO 2 DAYS EARLY
Get your paycheck up to two days early^ with direct deposit, earlier than you would with some traditional banks.

MEET CREDIT BUILDER, A NEW WAY TO BUILD CREDIT
Whether it’s for gas or groceries, use Credit Builder¹ to increase your FICO® Score by an average of 30 points² with regular on-time payments. No interest‡, no annual fees, no credit check to apply.

PAY ANYONE WITH NO TRANSFER FEES
Send money to friends, family, or roommates as fast as a text – with no transfer fees.
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*Chime SpotMe is an optional, no fee service that requires a single deposit of $200 or more in qualifying direct deposits to the Chime Checking Account each month. All qualifying members will be allowed to overdraw their account up to $20 on debit card purchases and cash withdrawals initially, but may be later eligible for a higher limit of up to $200 or more based on member's Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your limit. Your limit may change at any time, at Chime's discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions. SpotMe won't cover non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. See Terms and Conditions. Only SpotMe eligible members may send boosts.

‡Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

^Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

¹Chime Checking Account and $200 qualifying direct deposit required to apply for the secured Chime Credit Builder Visa® Credit Card. See chime.com to learn more.

²Based on a representative study conducted by Experian®, members who made their first purchase with Credit Builder between June 2020 and October 2020 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.

³Based on Bankrate’s 2022 Checking Account and ATM Fee Survey: https://www.bankrate.com/banking/checking/checking-account-survey/

Chime received the highest 2021 Net Promoter Score among competitors in the industry according to Qualtrics®.
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