87
good
Citi Mobile® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
97%
Android
2668 Reports
2668 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
71 Reports
71 Reports
User Feedback
3%
iOS
71 Reports
71 Reports
97%
Android
2668 Reports
2668 Reports
Citi Mobile® - Latest Quality Issues
Android
May 16, 2024
Forced me to update the app. After updating, I kept getting an error message that I couldn't access the app because of a security issue. Whatever. I cleared app data and cache, and the error went away. I signed in but then it forced me to update my password to continue. The requirements for the new password are super strict and complicated, but even after creating one that the app "accepts" it wouldn't go through and then locked me out. How do you lock someone out when creating a new password?
Android
May 16, 2024
I wish that the app would accept the charges instantly and no pending charges
Android
May 16, 2024
Do to technical malfunctions with the app. I can't talk to someone that's speaks proper English. To help Me....
Android
May 16, 2024
I just applied for this card haven't received it, I already regretted, zero customer service can't log in apps has a million issues. Don't know my account number if a representative replies to, This review please let me know how to cancel my account I just applied and no longer want this card.
Android
May 16, 2024
Takes way to long to open
Android
May 17, 2024
Love the app, but hate the ads/offers that are shown
Android
May 17, 2024
Bogus message about "app detected issues on your mobile device" block access to my accounts. One star. Two middle fingers.
Android
May 17, 2024
Easy access. Do not like the difficulty accessing older statements.
Android
May 17, 2024
Used to work perfectly fine but about a week ago it started to give me a " our system is experiencing temporary delays. Please try again later" error message. It's been doing this for a week now and I can't get into the app. Uninstall and reinstall didn't fix this issue.
Citi Mobile® - Product Description
Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch Card Replacement: Request a new card if your original is lost, stolen or damaged Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** Mobile Check Deposit: Quickly and easily deposit checks from anywhere ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S. Account Information: View your statements, check balances and recent activity Make same-day or scheduled payments easily Smarter Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Spending insights*: Track your spending habits and trends across your accounts Bill management*: View and manage your bills and recurring payments in one place FICO® Score : Citi credit card customers can view their FICO® Score for free Make payments, including automatic payments, and transfers. Dispute credit card transactions if ever needed and track the status Stay informed with Account Alerts: Choose the alerts you want and even when you want them Change your credit card due date: Choose the beginning, middle, or end of a month Secure Citi® Quick Lock: Lock or unlock your lost or misplaced card PIN Reset: Reset your debit card PIN from your mobile device Enable Touch ID® or Face ID® for a fast and safe way to access your account * Features are available today on a limited basis. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
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