48
poor

Cl@ve | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
99 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
12 Reports
User Feedback
11%
iOS
12 Reports
89%
Android
99 Reports
Cl@ve - Latest Quality Issues
Android
May 13, 2024
I'm not able to get in
iOS
May 13, 2024
Application disgust
What a waste of time
iOS
May 14, 2024
The admin always for the worse
With how simple and intuitive it was before, it's now a problem. I'm 30 years old, I can't imagine anyone older doing these technical things or reading fine print or going to ask for a certificate to scan. Bad, bad, bad. Always putting obstacles in the way of the citizen.
Android
May 14, 2024
I find it embarrassing that being an app that they force you to use, you have to ask for a card to activate it no matter what because the other options don't work.
Android
May 15, 2024
not working well
Android
May 15, 2024
It is impossible to access the page
iOS
May 15, 2024
Application disaster
Very unfriendly. You do paperwork and it doesn't tell you what's pending and what you've done. An app disaster, its programmers should learn something more from other countries
Android
May 16, 2024
Cada vez que escaneo el código QR me da un error. Al final he usado SMS. La versión antigua funciona mucho mejor..
Android
May 16, 2024
This service is a disgrace. The only thing they do is tell you to contact them at another time that they are saturated by video call. I've been with the same message for 5 days, it's impossible to get it. LOUSY VIDEO CALL SERVICE
Cl@ve - Product Description
Cl@ve es un sistema para identificarse electrónicamente en las relaciones con las Administraciones Públicas.

Si no está registrado en Cl@ve, podrá registrarse desde esta APP.
Si está registrado en Cl@ve, podrá activar este dispositivo con su DNI/NIE mediante un SMS o con su certificado electrónico.

Una vez activado, desde esta APP podrá confirmar las peticiones de autenticación con Cl@ve Móvil y acceder al PIN de Cl@ve PIN que solicite al acceder a un trámite. También permite acceder a las gestiones del sistema Cl@ve.

Puede acceder a más información sobre el sistema Cl@ve en https://www.clave.gob.es/

Puede acceder a la declaración de accesibilidad en la propia APP y en https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
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