65
fair
Debeka Gesundheit | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
295 Reports
295 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
103 Reports
103 Reports
User Feedback
26%
iOS
103 Reports
103 Reports
74%
Android
295 Reports
295 Reports
Debeka Gesundheit - Latest Quality Issues
Android
May 15, 2024
Yesterday update... Biometrics are already gone, login via PW doesn't work anymore either. You didn't do it so well. Hope it's up and running again soon!
iOS
May 15, 2024
suggestion for improvement
It would make sense to see a total of all achievements and a total of all payments in order to be able to check the settlement.
Android
May 15, 2024
All in all, a very good and convincing instrument. However, I find it a bit difficult that the distance of the mobile phone from the paper to be photographed is only accepted in a very narrow millimeter range (green frame). This is particularly noticeable when photographing small formats (recipes).
Android
May 15, 2024
The app is now mature, and taking pictures could work even better. Even with a high-end smartphone, manual corrections are needed. There are only 3 stars because the processing times are suddenly very long, the hotline is hardly reachable and when you finally reach someone after 30 minutes of waiting, then he or she is also sloppy. No app, no matter how good, cannot compensate for all this.
Android
May 16, 2024
Actually good. It just doesn't always run reliably. I can't always log in. Pages/ Appearance and application/ Clarity ok.
Android
May 16, 2024
Hello. Why does the app want to tell me how to use my phone? When starting the app, it claims to have the screen protection activated. That is not possible at all!! Answer not comprehensible: how I secure my data is MY decision. The data protection on the part of debeka ends when I log in, but by no means when I force the handling of my phone. I can therefore not support the app under any circumstances and will have to bill by paper again.
Android
May 16, 2024
The user guidance is sometimes very confusing and unfortunately what is expected does not happen. Unfortunately, scanning with code still doesn't work for me.
iOS
May 16, 2024
Nutzloses Update
Since the last update, you can't log in anymore... for days !
Android
May 16, 2024
The image capture is not yet mature. Have to take several pictures with the camera until one is readable. In the collection, invoices appear twice, but others have disappeared or recipes with the same amounts are simply gone. Please be sure to change it
Debeka Gesundheit - Product Description
Debeka Gesundheit: Unsere neue Leistungs-App Mit dieser App können Sie Ihre Rechnungen und Belege ganz einfach digital einreichen und verwalten – per QR-Code, Fotoaufnahme oder als PDF-Dokument. Zudem haben Sie die Möglichkeit nach abgeschlossener Bearbeitung Ihre Leistungsmitteilung digital einzusehen. Mit der neuen App “Debeka Gesundheit” stellen wir unseren Mitgliedern des Debeka Krankenversicherungsvereins a.G. eine leistungsstärkere App zur Verfügung. Diese App ist der Nachfolger von “Meine Gesundheit”. Registrieren Sie sich in nur wenigen Schritten für “Debeka Gesundheit” und profitieren Sie von den Vorteilen unserer neuen App.
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