Quality degradation at EasyPark x Parkmobile  
Users report higher volume of Quality Issues than usual
13
poor

EasyPark x Parkmobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel & Local
Work at EasyPark B.V.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at EasyPark B.V.? Unlock additional insights
Android unitQ Score
Android User Feedback
53%
Android
112 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
101 Reports
User Feedback
47%
iOS
101 Reports
53%
Android
112 Reports
EasyPark x Parkmobile - Latest Quality Issues
Android
May 15, 2024
Parking continued to run, was unstoppable. Called several times with extremely long waiting times and rude service employees who threw the receiver on after explanation or said it was my fault anyway. Never had a response to emails either. Had to pay unjustly, because a collection company had already been called in. Do not do business with this company. Top-notch scammers. Case for Radar this, because there are many more people like me subject to this.
iOS
May 15, 2024
Can't change car settings
I can't turn off license plate recognition on one car and I can't turn it on on the other. Also, I can't change the color of the car's logo.
iOS
May 16, 2024
If you don't know anything about anything, start an app!
For years I have been using park mobile never experienced any problems, since it has been taken over by EasyPark it has become a crappy app. Problem logging in, are you logged in, your cars are not there, you have to close and log in again, start parking action is a challenge, end parking action is a challenge since a few days suddenly invalid payment method or I want to add a new payment method while I have been using my business IBAN number for years! Contacted them by phone and after being on hold for 30 minutes, I got someone on the line. Problem presented and I was told to uninstall the app and reinstall it again and if that doesn't work, just a new IBAN number. It's like having bank accounts with the fleet! And if that still doesn't work, according to the employee, it can only be done with a credit card because of the new Riverty payment environment! If you don't want to connect a credit card to the app, you delete your account, but I was told. Had great years with park mobile, but EasyPark doesn't know much about this, which can also be seen from their new website. 😅
iOS
May 16, 2024
Barely works
Iphone 15 pro max and the app barely works, no notifications that there are malfunctions or anything. Not properly possible to park 2 cars at the same time
Android
May 16, 2024
What a horrible company. There is absolutely no way to contact them. The app stopped my parking session due to an error resulting in me getting a fine. And they send you confirmation emails where they lie. Trying for 2 hours to get a hold of them through chat and phone but this is a scam company that can not be reached. I hate it.
iOS
May 16, 2024
Nonsense that it stops after 24 hours
I literally paid almost 150 euros for almost 2 days of parking. I was there for 2 hours, but the app didn't stop after 24 hours. This has cost me a lot!!
iOS
May 16, 2024
Bugs
I've always had a great experience, but the last few weeks I have to log in every time and then I get a login code via email, really not convenient.
iOS
May 16, 2024
Open 2 times
For the past six months, I have had to open the app twice every time I want to start the parking meter. The first time, the app does nothing but show the map. After this, I have to close the app and open it again, only then can I start a parking action. Hope for a solution.
iOS
May 16, 2024
Very bad
Was good for takeover, now have to log in again and again with control code by mail. Customer service not available, I'm exit. Properly sending an e-mail to cancel is also not possible. Was good, now very, very bad
EasyPark x Parkmobile - Product Description
Parkmobile, the Number 1 parking app in the Netherlands, is now EasyPark! 
EasyPark makes parking quick and simple. Use your phone to only pay for the time you’re parked. Start and stop parking with just 1 click by using GPS location, whether you're parking in a car park or on the street. With EasyPark in your pocket, you can find and pay for parking in one easy-to-use app in all The Netherlands and Belgium. Download now for free!

How does EasyPark work?
Download EasyPark to your mobile phone and register for free if you don’t have an account yet. Once you’ve parked your car, open the app, check the zone code based on your GPS location and press ‘Start’. Your parking session will be transmitted to parking enforcement officers based on your number plate, so you don’t need to worry about getting a ticket. An email, push, or SMS notification will help remind you about your active parking session. When you return to your vehicle, open the app and press ‘Stop’ to end the parking session. You can settle the parking costs on a monthly basis using a payment method of your choice.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners