41
poor

FedEx Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
470 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
141 Reports
User Feedback
23%
iOS
141 Reports
77%
Android
470 Reports
FedEx Mobile - Latest Quality Issues
Android
May 16, 2024
They take to long... Can't even track package 😒
iOS
May 16, 2024
Delivery instructions
I have put it in the FedEx page and called FedEx about the driver not leaving my packages on the front porch. They always leave it at the garage out in the weather. Why don't they do what you ask?
Android
May 16, 2024
App closes.
Android
May 16, 2024
Unable to save changes for notifications and addresses.
Android
May 16, 2024
Hopeless. Uninstalled.
Android
May 16, 2024
Terrible service. I placed an order and it was shipped with FedEx. Clearly I have not chosen it, because if I know that they are going to say that they have tried to deliver the order when they have rang the doorbell 1 time and when I ask who it is it has left then clearly I am not going to use this company. Very bad service, teach your workers how to deliver an order please.
Android
May 16, 2024
Terrible app. Won't load anything
Android
May 16, 2024
Constantly keeps loading. Doesn't work
Android
May 16, 2024
Disgusting app, you sign up but it asks you to do it again, then it starts to get stuck at every step. It asks you for things you've done before. Terrible app.
FedEx Mobile - Product Description
Real-time tracking and shipping at your fingertips!

The FedEx Mobile app helps you take control and track your packages from wherever you are. Create domestic and international shipping labels, get quick rates, choose pickup or drop off locations, scan barcodes, and discover rewards all in one app.

Track Your Packages

• Track the status of all incoming or outgoing packages with FedEx Mobile Beta

• Enable push notifications to receive updates on your shipments*

• Enroll in FedEx Delivery Manager for a smooth tracking experience*

     • View photo of residential delivery*

     • Hold a package at a preferred FedEx location*

     • Leave delivery instructions for the courier*

     • Sign for packages from your phone*

     • Request a vacation hold*

• Reroute your package to a FedEx location and pick up when it’s convenient*

• Use Siri Voice Command to check the status of your incoming FedEx package

• Get Apple Watch access to check status of packages, to find locations, and to redirect your package to a FedEx Location

• Use our widget to track your packages from your phone’s home screen. (Touch and hold the home screen, click + and search for FedEx.)

• Scan barcodes for easy tracking

• Search your list of shipments by tracking number, references, vendors, and more

• Scan door tags to get information and options regarding your missed shipment*



Ship Your Packages

• Create a domestic and international mobile shipment label and request a pickup**

• Get shipment cost estimates and delivery times

• Access your phone and FedEx shipper address book

• Schedule and manage pickups**

• Use your phone to measure your package dimensions

• View rewards*

• Ship directly to a FedEx-designated location*

• Chat with a virtual assistant for FedEx Mobile app and services questions*

• Conveniently find the nearest FedEx Location near you


Thank you for using the FedEx Mobile app! Have any feedback? Email us at mobile@fedex.com.

FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.

Maximize your FedEx experience by allowing the following permissions: Location, Camera, and Push Notifications. This will give you access to scan barcode, track packages, find drop-off locations, and get instant updates. Also, get Sound Alerts for delivered packages by turning on sound in your settings.


*Available in some regions

**Shipping administration rules apply.
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