24
poor

Flowbird parking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
143 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
86 Reports
User Feedback
38%
iOS
86 Reports
62%
Android
143 Reports
Flowbird parking - Latest Quality Issues
iOS
May 14, 2024
unreliable
I've been using Flowbird for a very long time without any problems but I just had a very bad experience This morning I wanted to pay for my parking at 9:15 am, I was asked to check my phone number, it was right and I was asked to type in the code received by text message, which I did and I was told wrong code? Same operation 10 times in a row so I gave up and I went down to put a ticket from the terminal on the windshield I had an fps notice set at 9:37 am I have made a complaint, I am waiting for the answer!! I'm now waiting for the fps to be canceled How much time was wasted!!!
iOS
May 14, 2024
Errored out so they blocked my account
Tried to pay for parking, a whopping $2.25 vs a $100 parking ticket. Kept getting “Payment cannot be processed. Please try again later.” Which is a useless err or for an end user. Should I try a different card? Are they saving my info and retrying? Is it a cellphone connectivity issue (I had 2-3 bars)? It didn't provide me enough info to do anything! Faced with missing an appointment and accruing late charges vs potentially getting a parking ticket, I tried re-running the credit card, reset my cell signal, closed the app, restarted, and finally had to just give up and walk away because they closed my account. This is a poorly designed error code and poorly designed decision to close accounts for unknown reasons.
Android
May 15, 2024
No favorites are saved.
Android
May 15, 2024
After validation by the bank the ticket does not appear, so I took a second duplicate ticket so that it finally appears! Grrr!
Android
May 15, 2024
No possibility to extend a ticket it's a shame
Android
May 15, 2024
It doesn't work at all!
iOS
May 15, 2024
Insanely unfriendly
Brought personal info in from somewhere (plates, cards, etc) so thought I was good. Tried for a looong time to get it to work. All it did was inexplicably error over and over no matter what I did. Also impossible to add a new card. Finally gave up and walked back to pay station and used card.
iOS
May 16, 2024
Application to avoid
Many malfunctions on this application, which are due to its slow and inconvenient use. Customer service unable to answer even the most basic questions
Android
May 16, 2024
This is terrible, takes up my day and wants me to verify by them sending a code to an office phone numbber? How am I supposed to do that? Absolute terrible and these parking apps waste even more of my day than my money. Such a hinderance, burden and does nothing to provide clients, just a tax. I was on time for my appointment, but still havent got into the app Wish there was a negative rating, as they do not deserve anything over zero
Flowbird parking - Product Description
Parking convenience is at your fingertips with the flowbird app.  Pay for parking on your mobile device, get notified before your time runs out, and extend your time without visiting a parking meter (note that time extension rules vary location by location).
Key features of the app include:
 • Mobile Payments via smart phone or web
 • Offstreet garages reservation
 • Parking Pressure display (for select locations)
 • Find my car (for those of us who forget where they parked)
 • Touch ID

Registration for flowbird is free: just create your account via the app. Once you’ve created an account, you can park and pay for parking in any location that utilizes the flowbird app.  Caution: flowbird is not available everywhere, please consult the list of eligible locations on our website.
How to Use the App:
    • Create an account 
    • Choose the vehicle license plate
    • Select your location on the map
    • Use the dial to choose how long you want to park 
    • Confirm your payment

Payment with flowbird is ultra secure.  Your data is protected and our process is certified via 3rd party audit against Payment Card Industry Data Security Standards.                                                                                                                                                                           Find more information about our parking services on flowbirdapp.com or feel free to contact us at support@flowbirdapp.com
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