45
poor

FordPass™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
612 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
261 Reports
User Feedback
30%
iOS
261 Reports
70%
Android
612 Reports
FordPass™ - Latest Quality Issues
iOS
May 16, 2024
User interface
The new interface is really unattractive. It's hard to find anything like your air, pressure of your tires, etc. that was easily used and easily found previous to this ugly user interface.
Android
May 16, 2024
Update not working
Android
May 16, 2024
Does not work. Incredibly temperamental
Android
May 16, 2024
Newest update no longer provides access to the owners manual. It's bad enough that Ford doesn't provide physical book owners manual but why make it more difficult to reference important information I need concerning care and maintenance of my vehicle? Not a good move Ford
Android
May 16, 2024
Lack good BlueOval information.
iOS
May 16, 2024
Allow customers to keep older versions
Other apps allow you to keep older versions that are compatible with their iPhone. Some can't afford a new updated version. Please allow this!!
Android
May 16, 2024
You always have to go to the app update to get into the app. But of course there is no update because you only open the app in the play store. And you can't solve it, it's been that way from the very beginning. Despair
Android
May 17, 2024
I've been waiting for days for ford to activate
Android
May 17, 2024
App won't appear on my screen. I had a bad battery and it didn't give me a warning
FordPass™ - Product Description
FordPass offers the ability to manage your vehicle right from your phone:

•	Send convenient remote commands – Lock, unlock, and start your vehicle using complimentary remote vehicle controls (1) – when equipped with FordPass® Connect (2)
•	Electric vehicle ownership support – Monitor charging progress and use Departure Times to pre-condition your battery and cabin (3) 
•	FordPass feature availability varies by vehicle and country. Images shown for illustrative purposes only

(1) Remote lock/unlock requires power door locks. Remote starting requires automatic transmission.
(2) FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
(3) Effectiveness of cabin conditioning may be reduced by extreme outside temperatures.
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