Quality degradation at F-Secure: Total Security & VPN  
Users report higher volume of Quality Issues than usual
20
poor

F-Secure: Total Security & VPN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
43%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
67 Reports
User Feedback
57%
iOS
67 Reports
43%
Android
51 Reports
F-Secure: Total Security & VPN - Latest Quality Issues
iOS
May 15, 2024
It's getting worse.
Freedomek also stumbled, but after this latest software change, I'm happy that I only have six months left on my subscription. Now you can be constantly approving license terms, etc. and likewise, VPN configurations should be allowed a few times a week. It's horrible, but I wonder if there's a functional app on the market. Good luck and success!
Android
May 15, 2024
Not very happy with the new app. I am a user of the previous version of freedome vpn. This one seems to be a problem with a lot of sites for which I am forced to disable the app when it was not the case before (impôt.fr, mutual, ameli). In addition, when starting on the PC version, the wifi network often cannot be established (Freebox delta). I am forced to restart the pc.
iOS
May 15, 2024
User gets logged off almost daily
I do get logged off almost daily from the application and based on your support forum others are having the same issues.
iOS
May 15, 2024
Where's the VPN?
Started retrieving the new app from the old ID app. Transferring passwords and monitored email addresses worked well. However, I don't see the VPN that the announcement talks about. Where is it? Or is there none?
Android
May 15, 2024
The new version is very unreliable, the VPN drops off all the time. It is very annoying.
iOS
May 16, 2024
Fix this now!
I was wondering why the VPN wasn't on and the whole app had thrown me out and I had to log in again, etc. Inferior, take that separate freedome back!
iOS
May 16, 2024
Much worse than the old one
Logs Kollaja out of the app and when logs back in, takes the new license into use... and announces a few times after no free license... Can I stop subscriptions and get my money back? Gone from old to miserable. Every now and then you log in again with your credentials and authentics. That is, face id stops working. VPN connection is dazzling. Many times the problem when the Wi-Fi goes off and there is a 4G internet does not work until it goes pushes the VPN off and on.
iOS
May 16, 2024
Does not remain logged in and requires re-provisioning
This update was quite a step backwards. At least on iPhone, the app doesn't stay logged in for more than a week, and when you log out, the app is deployed as new and first holds the freedom of the iPhone right and then re-enables. After that, you'll have to redefine VPNs and everything...
iOS
May 16, 2024
Difficult to connect
I just upgraded to the new F-Secure and it refuses to stay connected regardless of what I do. I will be replacing this when the subscription runs out.
F-Secure: Total Security & VPN - Product Description
One app to secure your digital moments.

F-Secure all-in-one security makes securing all your digital moments brilliantly simple. 

Get browsing protection, VPN, password management, and identity protection in one app. Choose the subscription that matches your needs, or go Total and get everything in one app.

Mobile Security subscription includes:

- Browsing and banking protection for Safari
- VPN for privacy
- Identity protection to help you avoid identity theft

This is how mobile security protects you:

* Avoid malicious websites with the Safari browsing extension. Browsing Protection warns you about suspicious web pages and blocks scam sites. 

* Connect to any WiFi hotspot securely with a VPN and make your browsing private. VPN protects your IP address and blocks tracking. With a VPN you can choose your virtual location and encrypt your traffic for secure and private browsing. Our fast and unlimited VPN is your privacy partner at home and on the go. And it’s super easy to use!

* Keep your money safe when banking, surfing and shopping online. Automatic Banking protection lets you know when you enter a safe banking site and secures your connection. 

* Prevent identity theft with 24/7 dark web monitoring and data breach alerts. When a data breach threatens your personal details F-Secure Identity Monitoring will alert you straight away. And the instant alerts give you time to secure your details and avoid identity theft. 

Total subscription includes:

- Browsing and banking protection for Safari
- VPN for privacy
- Identity protection to help you avoid identity theft
- Password vault for secure password management
- Parental controls to protect your kids online
- Cover all your devices with one subscription

This is how Total protects you:

* Avoid malicious websites with the Safari browsing extension. Browsing Protection warns you about suspicious web pages and blocks scam sites. 

* Connect to any WiFi hotspot securely with a VPN and make your browsing private. VPN protects your IP address and blocks tracking. With a VPN you can choose your virtual location and encrypt your traffic for secure and private browsing. Our fast and unlimited VPN is your privacy partner at home and on the go. And it’s super easy to use!

* Keep your money safe when banking, surfing and shopping online. Automatic Banking protection lets you know when you enter a safe banking site and secures your connection. 

* Prevent identity theft with 24/7 dark web monitoring and data breach alerts. When a data breach threatens your personal details F-Secure Identity Protection will alert you straight away. And the instant alerts give you time to secure your details and avoid identity theft. 

* Store and access passwords from any device with a password manager. Create unique passwords so criminals can’t break into your user accounts easily. Store passwords safely in your password vault and access them from any device. Copy, paste or autofill passwords for fast login; you’ll never need to type them in again. 

* Protect your kids’ safety online with Total’s parental controls. Block inappropriate content and set digital boundaries. You can use the same profile across different devices, manage the rules remotely and use the same app for your whole family.

* Protect all your devices against cyber threats with F-Secure. With a Total subscription you get all the tools to combat viruses and malware, data breaches, privacy issues and more. On up to 5 devices.

F-Secure makes every digital moment more secure, for everyone. Whether it’s streaming your favorite show, connecting with family, managing your money, or saving priceless memories, your digital moments are precious. And they are all worth protecting. 

Get complete security, privacy, identity protection and parental controls – all in one app. F-Secure makes online security brilliantly simple.
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