40
poor

getir: groceries in minutes | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
Work at Getir? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Getir? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
963 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
190 Reports
User Feedback
16%
iOS
190 Reports
84%
Android
963 Reports
getir: groceries in minutes - Latest Quality Issues
Android
May 16, 2024
Lately, they have made a habit of bringing it late. I delete the application . Only you do not provide this service, there are a lot of applications, if you are late in every order, it means that you cannot do it, thank you
Android
May 16, 2024
Can't select a payment method
Android
May 16, 2024
Orders placed are not delivered on time, very bad
iOS
May 16, 2024
.
I have not seen such a disgrace, I have been calling the customer representatives for 3 days, they took the money for the food I did not eat, they always say the same thing when I tell them, the disgrace was the lady, if you say you will look at our other customers, do you say that you will look at my other customers, do you say that you hang up the phone in my face, do you say that you do not listen to me, I have not seen such a procedure, how can you not refund the money because you cannot reach the customer, we could not reach the customer before we even came in, what kind of service is this, it is really disgraceful.
Android
May 16, 2024
When I tried to place an order, they withdrew my money and my order did not occur and said that the problem was in agriculture, all the assistants, agriculture was supposedly in provision, I contacted agriculture, bring it to me, they said that they did not make any refund request, all the assistants lied comfortably, they are not living assistants, robots are obvious, because a human does not do such a thing, how many times did I request my refund to be made, they tried to deceive me that we forwarded it to the necessary places every time.
iOS
May 16, 2024
Very bad
It may be the worst company and application in the world, they never bring the order, it is not clear whether there is a refund or not, you wait on the phone for a minimum of 1-2 hours to reach the customer representative, but if you cannot reach it, never use this application, go and choose other companies
iOS
May 16, 2024
ignominy
I have not seen such a mediocre food application, they neither cancel the order properly nor reach the customer representative. All they do is throw the customer away. The overseas markets are closed, and I hope the Turkish market will close soon because I have no hope that this platform will improve.
iOS
May 16, 2024
İLGİ SIFIR
It is impossible to connect to the customer representative, anyway, the delay is a separate event, the orders will come the next day if they are not ashamed, they made a ridiculous bot, you can't do anything.
Android
May 16, 2024
There is no other practice where there is so much arbitrariness, where people are devalued, bring it, it is doomed to extinction
getir: groceries in minutes - Product Description
Getir delivers grocery and home goods in minutes. Choose from more than 1,500 fresh goods, drinks, snacks, quick meals, pet food and many others and we’ll have them at your door in minutes, seamless grocery delivery day or night. You can also take advantage of special offers and discounts with our in-app promotions and coupons.
Craving late-night pizza for your Netflix binge? Want to channel your inner home-chef this weekend and run out of burgers? Need some ready-made cold brew coffee so you can make it through Monday morning? No need to stock up your fridge any more. App to the door in minutes, get fast grocery delivery with Getir.
Why Getir? The bigger question is…why not?
At Getir, we deliver groceries to your door in minutes, day or night. It’s never been faster or easier. With pricing similar to local grocery stores and low delivery fees, what have you got to lose? Browse more than 1,500 products, from tasty treats, ready made food to household essentials. We’ve got a whole catalog of your favorite brands like your usual supermarket, including:
- Fresh produce
- Delicious snacks and deli items
- Soft drinks and bottled water
- Frozen food, ice cream, and dessert
- Personal and baby care products
- Home and pet essentials
You can say goodbye to substitutions, too. We have a real-time inventory, so what you order is what you get. Getir’s delivery service is also contact-free to help you stay safe.
Skip the grocery lines because we know that your time matters now more than ever. Why spend your time waiting hours for a delivery, when you can have your groceries brought to you in minutes?
How are we that fast?
The secrets in the sauce. We have a network of mini stores where our riders (you’ve probably seen them around the city wearing purple) pack your order. Although speed is our mission, safety is key, and one rule we don’t like to bend are those concerning traffic. We’ve always said Getir is nothing without our Getirians and we hope you understand if we arrive a few minutes late. We mean well and want to ensure the safety of our riders.
Just download the app, place an order and groceries will be delivered to your home in minutes.
Download the Getir app today and get a discount on your first delivery!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners