Quality degradation at Upside: Cash Back - Gas & Food  
Users report higher volume of Quality Issues than usual
54
fair

Upside: Cash Back - Gas & Food | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
24%
Android
201 Reports
iOS unitQ Score
iOS User Feedback
76%
iOS
620 Reports
User Feedback
76%
iOS
620 Reports
24%
Android
201 Reports
Upside: Cash Back - Gas & Food - Latest Quality Issues
iOS
May 15, 2024
It does partly what the commercials is
With my line of work. I literally get gas every other day. I use this app every time I get gas. I have been using this app for over a year. And I still have not reached $200 cash back yet like the commercial states. Every time I hear the commercial, I laugh because you cannot get $200 every other month or every three months for using this. Not even once a year. But besides that it works. I've been using this app since April 13, 2023. I have received $164.20 back. As much as I drive and use gas. Do you think I would've gotten more money back. I always go to the higher cashback gas station.
iOS
May 15, 2024
Takes forever
I've submitted 6 times a receipt and only got paid once and the one time took WEEKS! It's a NO deleting the app
iOS
May 15, 2024
Complicated
I claimed an offer for cash back at a gas station I don't normally go to so I could save about $1/gallon, which sounded great! Several days after that, I got an email saying my cash back was delayed and could take another week. It's supposed to take 3-5 days after the transaction. When I checked the app a few days after that, it said my cash back had expired. I reached out to the support team to get my money, and they ended up crediting me for about $0.25/gallon, which was way less than the offer I claimed. They said it was because they had to do it manually since there was a problem with my receipt upload, but they said I'd be able to use the $0.75/gallon bonus on my next purchase to get a total $1/gallon cash back. However, I don't trust that the same thing won't happen again because when I asked them how to avoid this issue in the future, they gave me a vague response that was basically just instructions on using the app. I'm debating whether to give them another chance the next time I need gas. Also, you're required to have $10 of cash back before you can transfer the money to your bank or redeem a gift card, which is pretty dumb.
iOS
May 16, 2024
Not much use
After moving to a big city, this app has been rather useless. When I check for gas, it gives me gas stations that are minimum of 5 miles away that I could get the offers. Any of the stations close say the have no available offers left. I have been seeing ads for upside saying that Taco Bell is one of the restaurants that you can get cash back at - NO ITS NOT. I tried searching for it and it goes to all sorts of other places again several miles away. Before moving, I had $12+ racked up but since I had to re-download it, it shows the $12+ in my “life time earnings” but the amount shows $0 on my app. This app is so far a big joke. Haven't tried for groceries yet as I can't afford the one actual grocery store listed for my area, and others that pop up under the grocery tab are convenience stores.
iOS
May 16, 2024
Sign in with Apple is still broke… Despite all these updates
Get it together. Fire your developer. Your app is unusable. Is that acceptable?…. Didn't think so.
iOS
May 16, 2024
Lost my whole balance
Logged in and balance is gone. No one to contact for help
iOS
May 16, 2024
Good but could be slightly better
Doesn't always count my purchase and therefore no money is added to my account.
iOS
May 16, 2024
I hated it so much because they want me to sign in I rate it a 1 out of ten
That's it
iOS
May 16, 2024
Upside
I have used upside for a while once I hit $75. It stopped giving me my cashback on all my gas so I uninstalled it reinstalled it and it has been a while and it will show since 2023. They still have not received any of my cashback and all the gas that I bought through my debit card for me and my husband, so I am uninstalling this again because this is a joke
Upside: Cash Back - Gas & Food - Product Description
The free Upside app gets you cash back on daily essentials like gas, groceries, and dining. It’s designed to help you earn more just for doing you — so you can do more of what you love. Over 50,000 gas stations, grocery stores, and restaurants are on the Upside app, ensuring that cash back is always just around the corner. 

And yes — it’s real cash back. No confusing rewards, points, or credits. Just actual money you can transfer straight to your bank account or PayPal. You can also cash out your earnings as an e-gift card to retailers you love, like Amazon, Starbucks, Walmart, and so many more. 

With Upside, you can earn up to 25¢/gal cash back on gas, up to 45% back at restaurants, and up to 30% back at grocery stores. These earnings add up quickly — frequent users earn an average of $340 per year just for adding Upside to their normal routine. 

HOW IT WORKS
(1) Claim your offer through the app
(2) Pay as usual with any credit or debit card
(3) Either Check In, or scan receipts
(4) Cash out whenever you want!

Here are a few places where you can earn cash back with Upside: 

GAS
Phillips 66, Shell, Valero, Circle K, Marathon, Chevron, Exxon, Mobil, TA, 7-Eleven, Love’s, BP, Casey’s, Sunoco, and more


RESTAURANTS
Papa John’s, Dairy Queen, Domino's, Marco's, Arby's, Checkers, KFC, Popeyes, Rally's
Taco Bell, Primanti Bros, Wendy’s, and more


GROCERY STORES
Cardenas, Carlie C's, Coborn's, Gelson's, Piggly Wiggly, Price Chopper, Save A Lot, Schnucks, Fresh Foods IGA, Geissler's, Acme, and more

Download Upside to earn cash back on your essentials.
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