78
good
GetYourGuide: Travel & Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
780 Reports
780 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
402 Reports
402 Reports
User Feedback
34%
iOS
402 Reports
402 Reports
66%
Android
780 Reports
780 Reports
GetYourGuide: Travel & Tickets - Latest Quality Issues
iOS
May 15, 2024
Luxury Jetcar
It's a scam; they charge you 99 USD for an hour, but before you get on the boat you have to pay 200 USD in cash to make the hour effective and they tell you that it was an advance and in total you end up paying 299 USD. The total in the App is 99 and they charge you more. I hope they regulate this attraction.
iOS
May 15, 2024
Excursion in English
I can't find any more proposals in French, my English is not great, the day finally seems long to me every time it's a shame
iOS
May 16, 2024
Payment is a mess
Payments are made in random dates, grouping several activities in one payment, no reference in them for you to understand the amounts (you should clarify what card was charged and when within the Booking in the App). Customer Service are slow and not knowledgable, get better training.
iOS
May 16, 2024
Really useful
Great for finding trips and easy to use. Only issue was it doesn't make clear to use your country area code in the contact details and this impacted on a cancelled trip.
Android
May 16, 2024
Was forced to install this app when I bought tickets to a tour boat in Edinburgh. I wasn't informed about this before the purchase, but the confirmation mail told me I had to install it. When I used the app for figuring out where to pick up the tickets it just sent me back and forth between two pages in the app. But no info there. When I arrived at the boat I didn't need the app for picking up the tickets. So basically I wasted some time installing a useless app. Now I will uninstall it.
Android
May 16, 2024
Good app in itself but bad experience with the customer service I will not book any more tours in the future
Android
May 16, 2024
My last unfulfilled booking for Abu Dhabi ruined everything in terms of the appreciation of your site.
iOS
May 16, 2024
Confusing.
I started with high hopes, but soon I encountered obstacles. As the starting point reached and the further was not forthcoming. Puzzle and questions would include the tour. Not being able to discover. At one point I had 2 routes. 1 to run the other in front of the car??? Not to be repeated. From now on, you can get lost in a city without constantly consulting your smartphone.
Android
May 16, 2024
The real review is 0,paid for the trip, tour of the Amalfi coast, showed up at the agreed place at the agreed time and we didn't leave, their local agent says in the mail that it was our fault. If you have something, it's your fault and you'll be out of money.
GetYourGuide: Travel & Tickets - Product Description
Download the GetYourGuide app to discover and book unforgettable travel experiences anywhere in the world Whether you're planning a vacation or looking for last-minute things to do in any destination, we make booking tours, day trips, and activities easier than ever. Choose from culture, food, adventure, nature, and more experiences. Maximize your trip with exclusive access to the world's top attractions and museums, find the highlights and hidden gems, and keep up with last-minute travel deals using the app — we make travel planning easy, and making memories easier. Find over 75,000 experiences Booking tickets for unmissable sights has never been easier — experience the Colosseum, Eiffel Tower, London Eye, TV Tower, Sagrada Familia, and more. Discover expert-guided tours — explore unforgettable travel highlights in Paris, Dubai, London, Florence, New York City, Berlin, Vienna, New Orleans, Cancun, Tuscany, Lisbon, and more. Our app will be your city guide for destinations around the world, and our local experts help you get fully immersed. Travel with flexibility Reserve now, pay later — save your place for popular experiences early and make your payment at a later date. Instant confirmation — whether you're booking tours in advance or need last-minute tickets, receive your tickets and booking confirmation instantly. Offline tickets — Conveniently access your booking information offline. Download, store, and present your tickets on your mobile device Book with confidence 24/7 customer service — Easily find help when you have questions. We offer customer service by email, phone, and in the app across multiple languages. Flexible cancellation — Don’t stress if your plans change. We offer free cancellation up to 24 hours before your activity for most bookings. With tours and activities for any interest, you can plan your trips your way. Dive into nature and explore fjords in Norway, try local cuisine across Europe, or uncover fascinating history in the United States. Whether you're living the magic of the wizarding world on a Harry Potter experience, savoring delicious culinary delights on a food tour of Barcelona, booking top rated tours to see the Vatican, or following a city guide through Berlin, we guarantee you'll find something unforgettable to do — make the most of your travel and leisure time. Uncover the top tourist activities in the world's bucket-list destinations: Book museum tours and tickets in Rome, food trips through Naples, trekking in Iceland, river cruises around Prague, outdoor adventures in Bali, sightseeing in Budapest, and more. Use the app as a travel planner or for travel guidance, then book travel experiences for the world's must-see highlights with excursions and last-minute tickets. Tell us how we’re doing Leave us a review if you’re enjoying your GetYourGuide app experience or head over to our help page for further assistance: www.getyourguide.com/contact
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