Quality degradation at healow  
Users report higher volume of Quality Issues than usual
46
poor

healow | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Medical
Work at eClinicalWorks LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at eClinicalWorks LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
305 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
87 Reports
User Feedback
22%
iOS
87 Reports
78%
Android
305 Reports
healow - Latest Quality Issues
Android
May 16, 2024
unable to paste/attach documents in a message to send to my provider
Android
May 16, 2024
One of my devices is my MAC Mini and I do not see a way to add it. The app only recognizes a Chromebook. How do I add my MAC Mini?
Android
May 16, 2024
no option to contact. payment is not working. Its totally a 1 way communication.
iOS
May 16, 2024
Messaging
When writing messages to my doctor a window continues to pop up stating that certain characters are not allowed. I am not using any unauthorized characters in my messages! This has caused me to cancel several messages for my doctor. Not cool!
Android
May 16, 2024
Keeps sending me to a doctor in another state. Terrible app.
Android
May 16, 2024
It freezes during setup. Won't accept location or provider. Completely useless!
Android
May 16, 2024
so hard to down load.
Android
May 17, 2024
it won't allow me to check in
Android
May 17, 2024
Hard to find anything other than appts. Difficult to tap small areas/icons Update.. just installed on new phone, won't verify location or provider. As an ex mobile programmer, I can say this is absolutely not user-friendly. And poorly designed for anything except larger screens. I use a small form phone and this app does not work on it. Very poor design
healow - Product Description
healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information. 
Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go!
Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners