72
good

Hilton Honors: Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
516 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
162 Reports
User Feedback
24%
iOS
162 Reports
76%
Android
516 Reports
Hilton Honors: Book Hotels - Latest Quality Issues
Android
May 16, 2024
Check-in function doesn't work
Android
May 16, 2024
Good when it works but now I can't even log in. Says something went wrong at our end. No issues logging in on website though. Very frustrating. Will update if the app starts working again
Android
May 16, 2024
Don't know what happened but as of 5/16/24 I can no longer log in into the app. I even changed my password and still nothing.
Android
May 16, 2024
Keeps telling me that the check-in service is unavailable. Frustrating.
Android
May 16, 2024
it isn't working like it's supposed to. I cannot check in, cannot get a digital key. It seems pointless.
Android
May 16, 2024
Wish would give you the choice to save credit card
Android
May 16, 2024
The app is fine, however they "Oops..." error message has been consistent since the app was installed. The problem exists on my Pixel 7a. The problem doesn't exist on a 6a or Samsung A9+ tablet using the same credentials. Occasionally I can log in on my 7a, however it will time out within 30 minutes. That doesn't happen on my other devices. I hope this info gets passed on to the dev team.
Android
May 17, 2024
Confused by Quick book button for using points. Did not want to hit it in case there was no other payment options
Android
May 17, 2024
Horrible never works
Hilton Honors: Book Hotels - Product Description
The Hilton Honors app has everything you need for the perfect vacation. Book a hotel, earn rewards, plan your trip, and so much more — plus, it's free.

Top app features:
- View and manage your reservations in one place
- Check in before you arrive and go straight to your room (skip the front desk)
- Choose your room prior to your stay
- Unlock your door with your phone using Digital Key
- Book your next trip and find hotel deals

Member benefits:
- Get the lowest price at over 7,000 hotels when you book direct
- Earn Points with every stay and redeem them for free nights and perks with our partners
- Enjoy free WiFi, late checkout, and no charge for a second guest
- Achieve Elite member status and get perks like free upgrades, free continental breakfast or a Daily Food & Beverage Credit, and more

Our brands:
Canopy by Hilton
Conrad Hotels & Resorts
Curio Collection by Hilton
DoubleTree by Hilton
Embassy Suites by Hilton
Hampton by Hilton
Hilton Garden Inn
Hilton Grand Vacations
Hilton Hotels & Resorts
Home2 Suites by Hilton
Homewood Suites by Hilton
LXR Hotels & Resorts
Motto by Hilton
Signia Hilton
Tapestry Collection by Hilton
Tempo by Hilton
Tru by Hilton
Waldorf Astoria Hotels & Resorts
Want to improve your unitQ Score by 20% within 30 days?
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