poor

CenterWell Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-26 Points Past 7 Days

Category: Health & Fitness

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

59%

Android
46 Reports

iOS unitQ Score

iOS User Feedback

41%

iOS
32 Reports

User Feedback

41%

iOS
32 Reports

59%

Android
46 Reports

CenterWell Pharmacy - Latest Quality Issues

Android

May 13, 2024

Why do you delete Rx's I have in archive ? Why do you remove my Doctors name on closed orders or in archive ? ( sometimes I have same Rx written by PCP and a Specialist) WHY CAN'T I EASILY FIND WHERE THE "PRICE A DRUG APP" IS ?

iOS

May 14, 2024

Useless to sign in

I have to google Centerwellpharcy.com rather than this app every time I try to sign-in to get the Free Vitimins. This App says “there a mistake, try again” only to get that same message from this app.

Android

May 15, 2024

All these items are way over priced .I see all these items for 1.25 at dollar tree .you sell them for 6 times the price .it's crazy .why can't we go back to benefits where we can choose like Walgreens.

iOS

May 15, 2024

Can’t sign in

I've tried for six months. The app is bad and when I could sign in thru the Humana app, products have been out of stock of6 months.

Android

May 16, 2024

You guys really need to update this app so that you can filter orders to ignore stuff. That's really not necessary to see in the app, such as canceled orders that have already been in there. That kind of thing put a filter on there.

iOS

May 16, 2024

Have had issues

I can't get information I need. I get emails regarding rx but there is nothing on site to relate to email. No communication on the site to ask questions. Useless

iOS

May 16, 2024

Insensitive

Sorry customer service. Doesn't do job well at all.

Android

May 16, 2024

Can't order OTC

Android

May 16, 2024

I hate this Nothing works

CenterWell Pharmacy - Product Description

The new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you.

1. Simplified refill ordering

2. Easy prescription transfers

3. Check your order's status at a glance

COMPLETE MEDICATION LIST
- Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents.

QUICK REFILLS
- Easily refill your prescriptions as soon as you sign in, straight from your home screen.

PRESCRIPTION DETAILS
- View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.

ORDER STATUS
- Know where your order is once it’s processed with color-coded order status messages.

SHIPMENT TRACKING
- Track shipments once they’re shipped to estimate when your medication will arrive.

SNAP-TO-TRANSFER
- Submit a photo of your current prescription label to easily transfer your prescription to CenterWell Pharmacy.

SPECIALTY MEDICATIONS
- Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication.

AUTO-REFILLS
- Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers.

PAYMENT OPTIONS
- Change or update your credit card information and make payments securely from the app.

PREFERENCES
- Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit.

SHOP PRODUCTS
- Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.

Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease!

Note: The CenterWell Pharmacy mobile app is available only to Humana members.

For issues with this app, please email mobilefeedback@centerwell.com.

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