Quality degradation at Kajabi  
Users report higher volume of Quality Issues than usual
62
fair

Kajabi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Business
Work at Kajabi, LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Kajabi, LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
131 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
28 Reports
User Feedback
18%
iOS
28 Reports
82%
Android
131 Reports
Kajabi - Latest Quality Issues
Android
May 13, 2024
It can now be cut off in background playback. Is it because of the recent update?
Android
May 13, 2024
It's not possible for me to see the content on my cell phone and that complicates it quite a bit.
iOS
May 15, 2024
Playback auto-pause is broken
I love that I can watch content not on YouTube for learning. Please stick around I love that I don't have YouTube anymore! Please fix the playback issue on videos. If I open a video lesson, realize it was the wrong one, then go back, I go back but the video keeps playing in the background while I'm navigating the app. Even if I start another video, that one starts playing on top of the previous one.
Android
May 15, 2024
While the app itself is wonderful for accessing my courses in one place the muck around with trying to install it on a new device, reset a password and not receiving a confirmation email, having no humans to help unless you log in, it's so very frustrating. I even followed their AI instructions to open a paid account woth a free trial and still no confirmation email, along with that, no ability to cancel that subscription without confirming. 😢
iOS
May 15, 2024
Somewhat functional
I'm using this app to access information that is mostly in video form. One flaw that has persisted since I started using it is that if I need to pause the video to go to another app in my phone, when I go back to that lesson, the video has gone dark but the audio continues to play. I'm not sure where else to report this big, since there is no “help” or contact option within the app.
Android
May 15, 2024
Very poor performance
Android
May 15, 2024
Very bad. It doesn't keep track of what you're hearing, freezes the audio every now and then, and often resumes from the beginning.
Android
May 15, 2024
Clunky, slow to load, no GIFs. So hard to use.
iOS
May 16, 2024
Really bad
Videos get hung up, when you rotate the screen they get bugged. Really bad
Kajabi - Product Description
Enjoy on-the-go access to your library of courses from Kajabi creators, all in one convenient place. Watch and listen to digital media including course content and more. The app even saves your progress so that you can always pick up where you left off.

Inside the Kajabi Mobile app, you can:
- Access all your Kajabi courses without having to remember your password each time
- Search for content through all of your courses at once
- See updates for all of your products
- Explore topics in your Kajabi community 
- Save your favorite posts so you can quickly find them later
- And much more!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners