41
poor
Kroger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
532 Reports
532 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
71 Reports
71 Reports
User Feedback
12%
iOS
71 Reports
71 Reports
88%
Android
532 Reports
532 Reports
Kroger - Latest Quality Issues
Android
May 16, 2024
first time navigating wasn't totally clear or easy
iOS
May 16, 2024
Fix
Fuel points activity still not showing up in app. Please fix. 5/11- fuel points activity still not showing in app. 5/15- still not working. 5/16-still not working
Android
May 16, 2024
App is supremely slow as of the past 3-4 weeks. The new ad structure is not good. My app is up to date. I have cleared cache, data, and force closed the app but it's so slow I just give up. I'm done trying.
Android
May 16, 2024
So glitchy its almost un-usable
iOS
May 16, 2024
Terrible UI
Barely usable. There's no way these other reviews aren't bots. If you try to add an item to your cart, guess what, there's no cart! Entire UI is way too busy and hard to navigate.
Android
May 16, 2024
Consistently a Joke. Stuff not where you say,blocations in aisles that DON'T EXIST. Default seems to be "aisle may vary". After store reset, app takes months to be close to right again (like the reset is a surprise). Now, the pricing is off. I can have $250 in my cart only to check out and it rings up $100 less. I can usually get within $5 of my total using the list function. Apparently having one last functioning part of the app was just too much. Re: response, been there, done that. No fix.
Android
May 17, 2024
It seems like I have to keep updating this app once a month. And I don't see no change .
Android
May 17, 2024
Used to be able to see different specials with the yellow box in right hand corner. Would tell you 5xs, weekly special, etc. Now that is gone. Also no full description of coupon when you press more. This has caused me to shop elsewhere as these were a part of how I shop. Maybe if you change back to the old way I will use again, but or now, no krogr for me
Android
May 17, 2024
The app keeps closing!!! I have uninstalled and reinstalled many times!! No access to digital coupons or anything else!!
Kroger - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Plus Card to Wallet for iPhone. To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.
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