49
poor
LG ThinQ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
1469 Reports
1469 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
385 Reports
385 Reports
User Feedback
21%
iOS
385 Reports
385 Reports
79%
Android
1469 Reports
1469 Reports
LG ThinQ - Latest Quality Issues
iOS
May 16, 2024
Rarely works
Since the remote control is often delayed by the children, I was looking for an alternative for the mobile phone, but you really need luck with this one that it works.
Android
May 16, 2024
Stopped working
iOS
May 16, 2024
Air-conditioned lighting
Hello, can I consider adding the indicator light off function to adjust the air conditioner in the future revision, now you have to use the remote control to turn off the light, but there is no one on the app, and it is not so convenient to use.
iOS
May 16, 2024
Malware
Harassment with data releases for a TV, e.g. EXACT location. Last LG product I purchased.
Android
May 16, 2024
It used to work without a problem. Currently - it doesn't remember login details, it keeps asking for account verification, the washing machine added earlier doesn't work, it has to be removed, added again, only to have it not remember the settings again after the next login attempt. The LG department responsible for breaking the well-functioning previous version of the app to be released. In general, it's a shame, I'm disappointed, it's a waste of time for such applications.
iOS
May 16, 2024
app that opens the remote control
Since the last two updates, the remote control app no longer works. I open the app, press the remote, but I can't do anything. I wait, but nothing doesn't work, even after updating the app.
Android
May 17, 2024
"Convertible" option doesn't work from the App. Useless App. I am using GL-T262RESX refrigerator and converted freezer to Normal Fridge operation manually from Button. This control wont control from the App. It will show pop-up asking for confirmation and then nothing will change.
Android
May 17, 2024
Useful App, Add the option to create multiple schedules, such as automatically turning off at 2 AM, turning back on at 4 AM, and then turning off again at 6 AM.
Android
May 17, 2024
Can't get my washer to read the app
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app. Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ■ Get immediate notifications The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself. ■ Control your home from anywhere You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home. ■ TV remote control in my smartphone Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app. ※ The availability of products and services may vary depending on the models you own or the region/country you reside in. ■ ThinQ will automatically access the current state of your products Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the "Smart Routines" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Microphone - To check product status via Smart Diagnosis • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products
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