61
fair

Lidl Plus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
Work at Lidl? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Lidl? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
2062 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
726 Reports
User Feedback
26%
iOS
726 Reports
74%
Android
2062 Reports
Lidl Plus - Latest Quality Issues
Android
May 16, 2024
It has been effective and helpful. However, on the last purchase you did not activate the discount coupons. On the box they said it was a recurring situation and they didn't solve the problem for me. I had to pay for the full purchase (even though I activated the coupons and presented it to the employee), the person in charge told the employee that I would have to call the customer service line to solve the problem....
iOS
May 16, 2024
It doesn't work to freeze the screen!!!!
Required repair upgrade app!!!
iOS
May 16, 2024
The app is crazy.
I updated the app today and it comes out to pay with LIDLPAY whenever you want. Sometimes it works and sometimes it doesn't. I have an iPhone 15 and the app won't update. 😡 The app is SO BAD that I don't even scratch😡😡😡 them anymore
Android
May 16, 2024
Worst login function ever - Unfortunately, it has been the case for some time that I can no longer log in with my profile. Every time I enter my phone number, I get a message that my phone number is already registered. Of course it is registered, I would like to log in again after reinstallation. Sometimes I get as far as the registration and confirmation code by SMS, but here too the further registration process stops.
Android
May 16, 2024
Too complicated to use easily
iOS
May 16, 2024
only one step will 5 stars
I want the brand ( sol & Mar ) come back to my Lidl store. Everytime I bought it once / twice, but after that I can't re-buy anymore. Products are always out of stock and not enough for people to buy…..
Android
May 16, 2024
What a stupid "customer card"! You have to look through the coupons and activate the ones you think you might be able to redeem them. If you have overlooked the corresponding coupon or believe that you have only activated it, you will not get the Lidl-Plus discount, even though you are in possession of the "customer card" and Lidl will provide your data in return.
iOS
May 16, 2024
Unable to manage
Many customers are older and have a harder time managing and understanding 29% cheaper 15% cheaper Lidel must say a price It is possibly a policy that people do not need to know
Android
May 16, 2024
Unfortunately, less than one star is not possible, the German app does not work here in Ireland and the Irish app is not compatible with "my device"
Lidl Plus - Product Description
Download, register, save even more. Lidl Plus is our new rewards app designed to give our customers discounts on the products they love.  The service is aimed at consumers, who wish to receive personalised information from Lidl Stiftung about offers and promotions from Lidl Plus and offers, products and services from selected partners and Lidl Companies, which correspond as closely as possible to their interests. The basis for the determination of relevant interests is the purchasing and usage behavior with regard to the products and services of the Lidl companies.

 -  Activate your coupons in the app and scan your digital Lidl Plus Card at the till to redeem and save money on your shop.
 -  Scan your digital Lidl Plus Card at the till for the chance to win a prize when you shop! 
 -  Never lose a receipt again. You'll get a purchase summary every time you shop with Lidl Plus.
 -  Never miss another offer. Browse through a digital version of our weekly leaflet in the app.
(* Note that the above are generic texts. The Lidl Plus app is used in many countries, so the app content may vary accordingly)
-Lidl Plus is not available in Ukraine, but we make the app available to download on Ukrainian phones for use in EU countries for people displaced due to current situation

Joining the Lidl Plus program, you can allow tracking technology, which helps us to understand how you interact with the app. This includes what pages you visit, what coupons you view, and how long you spend on each page. This tracking allows Lidl Plus to improve the app and provide you with tailored communication, discounts and to participate in relevant surveys.

Data Protection & Privacy Policy:

International: https://lidlplus.com/privacy-policy
Bulgaria: https://www.lidl.bg/lidlplus-privacy?nonav=true
Cyprus: https://www.lidl.com.cy/en/lidl-plus/oroi-prostasias-proswpikwn-dedomenwn
Lithuania: http://lidl.lt/lidl-plus/duomenu-apsauga
Serbia: https://www.lidl.rs/lidl-plus/zastita-licnih-podataka
Malta: https://www.lidl.com.mt/lidl-plus/information/privacy-policy
Slovenia: https://www.lidl.si/lidl-plus/pravne-informacije/lidl-plus-aplikacija/lidl-plus-varstvo-osebnih-podatkov
Poland: https://www.lidl.pl/c/polityka-prywatnosci-lidl-plus/s10008502
Latvia: https://www.lidl.lv/lv/lidl-plus/juridiska-informacija/lidl-plus-privatuma-politika
Estonia: https://www.lidl.ee/et/lidl-plus/juriidiline-teave/lidl-plus-privaatsuspoliitika

Terms of use:
International: https://www.lidl.de/de/a-teilnahmebedingungen-lidl-plus/s7379609
Bulgaria: https://www.lidl.bg/lidlplus-terms?nonav=true
Cyprus: https://www.lidl.com.cy/en/lidl-plus/oroi-symmetochis
Lithuania: http://lidl.lt/lidl-plus/naudojimo-salygos
Serbia: https://www.lidl.rs/lidl-plus/uslovi-koriscenja
Malta: https://www.lidl.com.mt/lidl-plus/information/terms-of-use
Slovenia: https://www.lidl.si/lidl-plus/pravne-informacije/lidl-plus-aplikacija/lidl-plus-splosni-pogoji-uporabe
Poland: https://www.lidl.pl/c/regulamin-aplikacji-mobilnej-lidl-plus/s10008500
Latvia: https://www.lidl.lv/lv/lidl-plus/juridiska-informacija/lidl-plus-lietosanas-noteikumi
Estonia: https://www.lidl.ee/et/lidl-plus/juriidiline-teave/lidl-plus-kasutustingimused
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners