Quality degradation at Lydia - Current account  
Users report higher volume of Quality Issues than usual
33
poor

Lydia - Current account | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
51%
Android
295 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
280 Reports
User Feedback
49%
iOS
280 Reports
51%
Android
295 Reports
Lydia - Current account - Latest Quality Issues
iOS
May 16, 2024
Design change
Null Null, how to destroy the design of an app and make the interface even more complicated, bravo. I used lydia as my main bank, well that's over Ciao
Android
May 16, 2024
Since the change of application, it is impossible to open it, lydia has been automatically changed to Sumaria but it does not open. I can no longer access my account or my card payments on the internet because I cannot validate transactions. As a result, it was impossible to contact the technical service because there was no access to any link. It was better before.
Android
May 16, 2024
Really not a fan of this new interface, nothing intuitive anymore, very heavy :/ Now I feel that I'm going to struggle to find a fluid operation while I really liked the envelope system that I had managed to build...
iOS
May 16, 2024
Horrible new interface
We go from a modern, intuitive, young interface to an austere and old-fashioned interface worthy of private banks for the over 55s 😂. The leather card holder, masterclass, back to 2010. Congratulations to the manager who carried this! I withdraw my money and go straight back to Boursorama. Unbelievable these auto-goals, you had a nice name (and now known), a great design, but no "changed".
iOS
May 16, 2024
Ugly interface, ugly new name.
Until now, you have been original despite the competition from Revolut. I didn't really understand the point of the switch to becoming a bank like any other. The exceptional remuneration of 4% until July deserves to be highlighted but does not compensate for the annoyance.
iOS
May 16, 2024
Medium
It's a very good application ok but rebranding without warning like that is really average
iOS
May 16, 2024
A brothel for 1€ he takes 2,50€
This app is a mess of a real mess. For my 1 Dott direct debits, the application charges me €2.50 while with Lydia €1 direct debit is €1 without additional costs of €1.50. Which comes to me at 2,50€. So to rectify and that the application returns in transparency for users
Android
May 16, 2024
I no longer have access to my account please give me back my account since it's Semeria I no longer have access to my Lydia account please fix it right away
Android
May 17, 2024
Lydia is a really good and useful app to make money pots, manage budgets. But wth is this last update and change to Sumeria ?? Okay the UI is a little more fancy to show off the cards, but it's extremely buggy, there is no more flow as before and it's less intuitive to me than before... I get it change is quite nice sometimes, but please fix the stuttering feeling the main menu gives. (This is worth 5 stars, but I put 2 because of this maj)
Lydia - Current account - Product Description
After having revolutionised payments between millions of people, Lydia is now reinventing their bank account.

In a few seconds you can:
- Pay any contact with a phone number free of charge and securely.
- Request a reimbursement from a friend or share a bill.
- Collect money for all your events with money pools.

Lydia is now revolutionising your current account:
- Spend your money from Lydia via our physical cards or Internet Visa.
- Forget about unpleasant surprises abroad, your payments and withdrawals are free of charge.
- Enjoy contactless, with no limit on the amount, for all your purchases via Google Pay.
- Track your balance, and receive instant notifications for each of your payments and bank transfers.
- Create sub-accounts to better organise your money, or shared accounts to facilitate your spending as a couple, as a roommate or as a family.

But also…
- Secure your internet payments with Internet Cards
- Connect all your bank accounts to Lydia, in order to only use one app.
- Take a personal loan easily

The decision to grant or not a credit as well as the conditions for granting it are defined by our credit partners and depend on several criteria, including income and living expenses.
Before granting any credit, the lending institution will inform the borrower of all the terms and conditions of the credit, such as the annual percentage rate of charge (APR) and the repayment terms.
The loans that can be subscribed via the Lydia application have a minimum duration of 90 days and a maximum duration of 36 months. The minimum APR is 13.90% and the maximum APR is 20.79%. In all cases, the APR cannot exceed the usury rate determined by the Banque de France.
Below is an example of a credit that can be granted:
Credit amount : € 300.00
Credit term : 90 days 
APR : 20.33%
Management fees : € 8.79
Instant reception fees (optional) : € 0.30 
Amount of fees paid right away : € 9.09
Amount repaid per month : € 100.00
Total cost of credit : € 309.09

100% secure, the Lydia app is developed in Paris by a passionate and independent team, complying with the latest banking and IT security standards. Lydia respects your privacy and the European GDPR directives.
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