45
poor
Mercedes me Connect (USA) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
349 Reports
349 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
192 Reports
192 Reports
User Feedback
35%
iOS
192 Reports
192 Reports
65%
Android
349 Reports
349 Reports
Mercedes me Connect (USA) - Latest Quality Issues
Android
May 16, 2024
The functionality is really good. Slow, maybe at times, but very rarely. It would be nice to know directly which add-on package is missing if any feature is deactivated.
iOS
May 16, 2024
Extremely complicated
Not clear what features the app offers
iOS
May 16, 2024
Tailgate
Too bad you can't lock the button on the key of the tailgate because it's always open now because I have the keys in my pants
iOS
May 16, 2024
Urban Guar Shock Detection no longer exists
in the new version of the Mercedes ME app There is no more Urban Guard Shock Detection It was so comfortable Please put it back on because the machine has this function
Android
May 16, 2024
too expensive after three years
iOS
May 16, 2024
A little bit improved
Sometimes he doesn't take instructions right away.
Android
May 16, 2024
The app works very well, but lacks the option to start and stop charging. Therefore, does not get 5 stars.
Android
May 16, 2024
For years I used the app occasionally, e.g. control the lock remotely. Recently, this is no longer possible and everything costs fees - makes no sense for occasional use that was free for years. What a pity...
Android
May 17, 2024
In addition to the various problems mentioned so far, there is now the problem that the sunroof cannot be closed via the app. And it still applies: 1A internet connection and the app is up to date. By the way, I still can't manage to call any service numbers in my free time in given time windows, then hang on hold and then provide long explanations to test various solutions. I just expect a working app!
Mercedes me Connect (USA) - Product Description
The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more. Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
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