Quality degradation at Mi Store  
Users report higher volume of Quality Issues than usual
71
good

Mi Store | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
Work at Xiaomi? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Xiaomi? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
274 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
274 Reports
Mi Store - Latest Quality Issues
Android
May 15, 2024
I'm from India but app is showing uk details
Android
May 15, 2024
Very troubling in log in.
Android
May 15, 2024
I placed an order and it never arrived. When it didn't arrive I decided to refund, I asked for help from the support everything was fine, until they gave me a period of 7 to 14 business days that the money was going to arrive. It's been more than 20 business days and I haven't received the money. Please I need an answer, support doesn't answer me.
Android
May 15, 2024
Doesn't allow me to add my address, so I'm unable to checkout
Android
May 15, 2024
It takes way too long, on the start page my device is not immediately selectable. Only when you start the app 2x New.
Android
May 16, 2024
Can we be more professional? The screen is a mess with their badly made advertisements, every year 3000 models with nonsensical names, but come on, but let's try to be more orderly, with a minimum of sense, in the Xiaomi series: Xiaomi 14, 14 pro and 14 ultra, redmi: note 13, note 13 pro note 13 ultra, poco: x6, x6 pro, [phone], [phone] pro, [contact] pro, baaaaasta, simply ordered
Android
May 16, 2024
A little slow even though the network is good
Android
May 16, 2024
Services are not working last 2days I am trying to order phone but few options are not working on them.
Android
May 16, 2024
Pls provide faster delivery... There is very delay in delivery for every purchase item
Mi Store - Product Description
Mi Store is Xiaomi’s official Android app to help you shop on-the-move, It offers a fast and intuitive interface to search, browse and purchase all Mi products, including phones, tablets and accessories, register for flash sales, pay securely using multiple payment options and track order delivery status. With this app, we'll ensure you have first dibs on all our new product launches and our special discount offers.

You can pay using all major credit and debit cards including Visa, MasterCard, Maestro and American Express. We also support Net banking, with over 40 leading banks integrated into our payment system. With the Cash-on-Delivery option, you can choose to pay using cash during product delivery instead of making an online payment in advance. We also offer a flexible EMI option with leading banks.

Mi.com’s easy replacement policy ensures that you get a replacement in case of any defects in the original product. Give us a call through the ‘Service’ tab in Mi Store to explain the issue you’re facing with your mi.com purchase, and our team will help resolve it. If the resolution doesn’t address the concern, we’ll ship out a replacement at no extra cost.

This app requires the following permissions:
   * Wi-fi: To allow the Mi Store app to connect to available wi-fi networks for faster browsing
   * Device state: To identify the screen-size, android version, and analyze app crashes for improving overall performance.
   * Files and Storage: To cache images for better performance.
   * Push notifications: To notify users with upcoming deals, offers and price drops.

Mi Store is requesting access to your device's information in order to provide more personalized service
Mi Store is requesting access to your location in order to find Xiaomi Stores nearby

We’d love to hear any suggestions, questions or comments. Mail us at app-feedback-in@xiaomi.com
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners