Quality degradation at MLB  
Users report higher volume of Quality Issues than usual
34
poor

MLB | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Sports
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
33%
Android
502 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
1016 Reports
User Feedback
67%
iOS
1016 Reports
33%
Android
502 Reports
MLB - Latest Quality Issues
Android
May 16, 2024
1. Volume levels are super low over any Bluetooth device 2. New menu layout is difficult to navigate
iOS
May 16, 2024
Can’t log in
App isn't loading well and its blacking out games that shouldn't be. Now the app won't let me log in and won't send a password reset
iOS
May 16, 2024
Vivid Seats and MLB app not in sync
First time user to Vivid Seats and this is a fiasco.
iOS
May 16, 2024
MOB Play
WHY does it keep coming up with a screen to download the MLB app? I have it downloaded and up to date. The MLB Play app now requires an extra screen to open. Clean this up!!
iOS
May 16, 2024
Mike B.
I love the app in general but audio is frequently an issue. I get errors and have to delete and reinstall. The OTT ads also often clip over the commentary during transitions at the beginning and end of half-innings.
Android
May 16, 2024
It doesn't work very well I have the premium and it doesn't pull sometimes
Android
May 16, 2024
can't find tickets I purchased
Android
May 17, 2024
I don't know what you've done, but you have completely ruined the app. I have yet to be able to listen to an entire game without the replay stopping, it doesn't remind me when games are starting, even when I've enabled notifications at both the app and the OS level, and the GUI is just awful. I'll be canceling next month.
Android
May 17, 2024
Terrible streaming issues
MLB - Product Description
The MLB App is the #1 destination for live baseball video and audio, directly on your iOS device. Watch and listen live or on-demand!

**** MLB SUBSCRIPTION MENU ****

MLB AT BAT | $29.99 annually / $3.99 monthly *NEW*
-- Live game audio for all 30 clubs, PLUS an expanded video offering
-- On MLB apps, watch your favorite team’s Minor League Baseball affiliate games, plus MLB Big Inning, 7 days a week, and the deepest on-demand library
-- On MiLB platforms, subscribers can watch 7,000+ MiLB games across 120 clubs
SINGLE TEAM | $129.99 annually 
-- 250+ Spring Training games and your favorite team’s out-of-market games live and on demand
-- Plus access to all of Minor League Baseball

MLB.TV | $149.99 annually / $24.99 monthly
-- 250+ Spring Training games and every out-of-market game live and on demand
-- Plus access to all of Minor League Baseball

**** 2023 FEATURES ****
Don’t forget, we release regular updates throughout the season to bring you new features & functionality. Stay updated so you don’t miss a pitch!

WATCH & LISTEN, FREE
-- The Watch experience has 24/7 personalized programming, curated content collections and the deepest baseball-on-demand video library anywhere
-- MLB.TV Free Game of the Day (subject to blackout restrictions)
-- Watch free in-game, real-time highlights for every game
-- Watch select Minor League Baseball games
-- MLB Film Room: Search millions of videos
-- Picture-in-Picture streaming for live video and highlights
-- Watch MLB Network programming (pay TV authentication required)

SUBSCRIBERS GET MORE
-- Access your MLB.TV subscription to watch every out-of-market game
-- Listen to Home, Away and Spanish-language (where available) radio broadcasts live and on demand with MLB At Bat
-- Watch 7,000+ Minor League Baseball games with MLB At Bat
-- Universal audio support for MLB At Bat subscribers, accessible on iPhone, iPad and other supported smartphones and tablets

FOLLOW TEAMS & PLAYERS
-- New: Follow specific players for daily video, stats and content tailored to your preferences
-- New: The Home feed is everything you want on one screen: your favorite team’s snapshot, personalized content, tickets and real-time news & highlights
-- Set your favorite team and follow others for a more personalized experience
-- New: Track your favorite team’s game on your lock screen with Apple’s new live activities feature

GO DEEP
-- New Browse menu makes it easy to explore, including Prospects, Baseball Savant, Tickets, Shop and seasonal sections
-- New Account management makes it easy to curate your followed player lists, manage notifications and link your subscriptions
-- Enhanced scoreboard tells you where to watch every game
-- Gameday is faster, with real-time performance and a new for Opening Day, an “At Bat detail” view that goes deep with Statcast data and immersive 3D Replays you can easily share  
-- Breaking news, schedules, interactive rosters and player stats for every team
-- Sortable batting, pitching and fielding statistics
-- Customize your iPhone and iPad screens with MLB Club-branded app icons


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