Quality degradation at Moonpig: Birthday Cards  
Users report higher volume of Quality Issues than usual
83
good

Moonpig: Birthday Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
85%
Android
253 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
46 Reports
User Feedback
15%
iOS
46 Reports
85%
Android
253 Reports
Moonpig: Birthday Cards - Latest Quality Issues
iOS
May 12, 2024
Never ending Notifications
Despite adjusting my notification settings in app, there is a barrage of constant advertisement notifications.
Android
May 13, 2024
Its really frustrating to use on a phone when don't have a computer
iOS
May 13, 2024
Can’t use anymore
So tried to get on to Moonpig on my iPad but because it's a bit older and ant update to iOS16 I can't use it. Oh well no more moonpig cards for anyone.
Android
May 15, 2024
Great choice of cards,difficult to negotiate site,great for people who know there way around smart phones
Android
May 16, 2024
For some reason my moonpig app won't let me save my personalised card or even add it to basket I've never had this problem before can someone tell me what to do?
iOS
May 16, 2024
Mrs green
Stupid won't let me download or Oder my weekend card to Someone terrible
iOS
May 16, 2024
Cards are great, but delivery too early
I'm loving personalising the cards and they look great when they arrive, but they totally ignore the required delivery date. The card arrived a week early, even though I asked for it to be no sooner than a couple of days before their birthday.
iOS
May 16, 2024
V.Staite
Terrible terrible service. I ordered some flowers for my mother on Mother's Day and they lasted one day. I didn't complain about these, I just let it go. But now I have ordered two birthday cards for our twin grandchildren whose birthday was on the 10th of May, it is now the 16th of May and they still haven't arrived. I have also ordered a birthday card for another granddaughter who lives in France whose birthday is the 17th of May this has been an order for about three weeks and it still hasn't arrived. Very very disappointed.
iOS
May 16, 2024
Moonpig update
Unfortunately my iPhone is not compatible with the new Moonpig app and so I am both unable to download plus unable to use Moonpig on the old app, hence goodbye Moonpig, I'm sure you'll lose a lot of custom
Moonpig: Birthday Cards - Product Description
Send joy at the tap of a button with the Moonpig greeting cards app. We're living in uncertain times but one thing's for certain: it's never been easier to send personalised cards, custom birthday cards for next-day delivery. Browse thousands of personalised cards, upload your favourite photos, and send to your nearest and dearest in The United States or abroad when choosing our international postage. We deliver your cards worldwide, so you're never more than a few taps away from the people you love.
 
The Moonpig app is so much more than an online shopping app; we take pride in helping people turn something as simple as a piece of paper into a message of care. Whether you're creating birthday cards or Valentine’s Day cards, we're here to make their moment the most personal and heartfelt it can be.
  
What makes Moonpig unique?
 
· Stay connected, wherever you are: No stamp? No problem. With Moonpig you can make someone's day without even leaving the sofa.
· Find the perfect card for any occasion: Personalised birthday cards, Valentine’s Day cards Mother’s Day cards, anniversary cards, thank you cards and get-well cards – we've got all of these and many more.
· Make it personal: Choose from thousands of cards where you can upload your own photos and customise your text.
· Choose your card's size: We have standard, large and giant cards, and even postcards too.
· Send your card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we'll pop in an extra envelope).
· Send personalised cards anywhere in the world: We've got delivery options to suit you, whether you need it to arrive ASAP or on a specific date.
· Never miss an occasion: Set up handy reminders for important dates and we'll make sure you send something in plenty of time.
· Cards from the brands you love: We've got hundreds of cards for men, women and children. Find everything from Disney cards to DC Comics and Harry Potter.

 
What special features does the app have?
 
· Use our virtual augmented reality (AR) tool to see and compare the sizes of cards in real life.
· Add your own handwritten message by taking a picture from your phone or using an Apple Pencil on iPad.
· Upload images to online cards and photo gifts straight from your iPhone or iPad. Zoom, rotate and crop them to size.
· Import special occasions like birthdays and anniversaries from your phone's calendar to the app.
· Set reminders – use it as a birthday countdown and never miss someone's special day again. Make sure you enable notifications!
· Upgraded to iOS 14? Discover our exclusive (and pretty clever) new reminder widget.
· Always get stuck on what to write? We have plenty of pre-written greeting card messages on the app to get you started.
· Use the in-app live chat to discuss any queries you have with Customer Services.
· Access exclusive offers only available to app customers.
· Checkout safely and securely using Apple Pay, PayPal, or debit/credit cards.
 
Download the Moonpig app and send love straight to their door.
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