poor

Apple Support | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-11 Points Past 7 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

74%

Android
329 Reports

iOS unitQ Score

iOS User Feedback

26%

iOS
114 Reports

User Feedback

26%

iOS
114 Reports

74%

Android
329 Reports

Apple Support - Latest Quality Issues

Android

May 16, 2024

It's unnecessarily complicated.

Android

May 16, 2024

It doesn't work!!!

Android

May 16, 2024

The app is schmuz. At first I thought that would work quite well because after about 1 hour there was rest time 1 minute but 9 hours later it was still there, so the app is garbage.

iOS

May 16, 2024

iPhone 13 has a lot of bugs due to software issues

iOS software which is been installed currently is not good enough need to fix the software it hangs alot there is no option to download Apple Store where there should be an a way to download it please fix this issue

iOS

May 16, 2024

The worse experience in my life!

I love apple as a the the amazing technology and security! I only used IPhone! I not an ITech but a Hair stylist and this people from apple care just make me experience the worse 2 months in the history of me using IPhone .. multiple time reported issues.. I never got the issue resolved by them ! It was a very negative and horrible experience the make me expended so much money on figuring out what it was . Lost my job, had close bank acc, even cancel my bank account and they instead of helping me they make things worse ! I reported phishing hacking ! Rever game me the proper way to figure the problem it very sad all the money I spend on there products and not even an apology!!! ..

iOS

May 16, 2024

It's just that the old system is no longer used!

APP prompts to update, do not update, do not use. Click Update to jump to the store, prompting iOS16, hehe, pull down if you don't use it

Android

May 16, 2024

Generally quite good I just had to transfer contacts and whatsapp, but the unacceptable thing is the time, it was written at most 20 minutes it took 1 hour.

Android

May 16, 2024

You can ONLY get the code with the initial set up, i.e. the iphone wiped to zero

Android

May 17, 2024

It doesn't work, I've tried to transfer the contacts several times and it never leaves the tab calculating.

Apple Support - Product Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.

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